How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Justin Your Own Question

Justin
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 828
Experience:  Owner of Shaffer's Appliance Service
40730774
Type Your Appliance Question Here...
Justin is online now
A new question is answered every 9 seconds

Kenmore washer model(NNN) NNN-NNNNhe 2 screws holding the

Customer Question

Kenmore washer model(NNN) NNN-NNNN
The 2 screws holding the timer to the console came out. How do I put them back in? It seems I need to remove the timer knob but can't figure out how to do that!
Submitted: 2 years ago.
Category: Appliance
Expert:  Justin replied 2 years ago.
Thank you for using Just Answer. My name is Justin. I will work hard to help you solve your problem, start to finish. As we move forward with your problem, please remember to provide positive feedback after you accept my answer. You will still receive additional assistance at NO EXTRA CHARGE should you require it. Now, let's get started shall we... I'd like you to please double check your model number. (NNN) NNN-NNNNdoes not come up as a proper model number. Open the lid, look at the model number directly below the lower edge of the lid on the frame. Thanks.
Customer: replied 2 years ago.

There is a box containing:


MODEL/MODELE


110. (NNN) NNN-NNNN/p>

I've tried to duplicate the spacing. The numbers beginning with 4 are larger than the 110. number.


If it helps, it also says "Type 111"' and the serial no. is CF(NNN) NNN-NNNN

Expert:  Justin replied 2 years ago.

Ok, is this the model tag under the lid. I'm asking because that model number does not come up on Sears site. The serial number looks right. 1996 model built in the 34th week of the year. Are you in the USA or elsewhere?

 

Usually however, if you push the timer knob in, then turn it counterclockwise, it should spin free of the shaft. Then the indicator skirt can be pried off.

Customer: replied 2 years ago.
I am in Canada. Purchased the machine in Sept. 1996.
Expert:  Justin replied 2 years ago.
Very good. That makes sense. Anyway, most of these Kenmore Washers built by whirlpool (like yours) have a threaded timer shaft. If you push the knob in (like you've turned the machine off) and turn counterclockwise, it should unthread from the shaft.
Customer: replied 2 years ago.

I got the knob and skirt off - looks like I'm okay now. Thanks so much!


mary

Expert:  replied 2 years ago.
You're quite welcome. I figured the unit was Canadian since it didn't come up on the Sears US site. Glad I helped you out. Thanks for your question :)
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 828
Experience: Owner of Shaffer's Appliance Service
Justin and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

I have no further questions. Thanks for your help. I have recorded the name of the website and will use it again if I have another problem, but do not want to subscribe to anything now.

Expert:  Justin replied 1 year ago.
Ok thanks. I believe the subscription thing is auto generated. Have a great week.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.