How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12068
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

the clean light is flashing on my whirlpool dish washer model

Resolved Question:

the clean light is flashing on my whirlpool dish washer model number GU2455XTSQ3,there is know service tech in our area. So what do I need to do too fix it. Thanks Stub
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.
Hello, Thank you for using this service, I will be helping you with your problem today

can you count the blinks and tell me how many ? is it seven blinks. is it blinking fast or slow ?
Customer: replied 2 years ago.
It is blinking 7 slow blinks pause 7 slow blinks
Expert:  Bryan replied 2 years ago.
okay , this means your water isn't heating up correctly , check the heating element in the bottom of the tub. does it look burnt or discolored anywhere around it ?
Customer: replied 2 years ago.
no the heating element looks fine.
Expert:  Bryan replied 2 years ago.
okay, heres what the manuals say.

Control is programmed to stop running and not allow any further

cycles if it detects a water heating problem (no temperature


increase detected in heated Main Wash cycle or in 3 consecutive


cycles on the latest software version). Control blinks the Clean


LED 7 times repeatedly and disables the Start/Resume key until


cleared.


Running Diagnostics clears the control and allows it


to operate again.

The water heating condition


must be corrected or the control will stop


running again. See potential causes below.


Check If...


Heater circuit problem:


Open heater.


Wire disconnected, open connection or component


in heater circuit.


Faulty heater drive circuit on control.


Then...


1. Check operation of heater in Diagnostics cycle.


2. Unplug dishwasher or disconnect power.


3. Check resistance of heater and all components


and connections in the water heating circuit or heat


dry circuit.


Door switch not making contact consistently:


Misaligned door latch assembly (which can be


aggravated by high door closure force keeping


strike plate from fully seating).


Faulty door switch (high resistance).


Loose or missing installation anchor screws,


causing tank to shift in cut-out.


NOTE:

Neutral switch on plastic tub models is only in series with


the heater; other loads are not affected.


1. Unplug dishwasher or disconnect power.


2. Measure resistance of door switch contacts while


checking mechanical operation of latch assembly.


Confirm switches not loose from assembly. Check


strike plate and door closure.


Wash pump not pumping water past the heater efficiently.


Foreign object in pump

Excessive foaming

Clogged pump screen or broken chopper screen

Loose electrical connection in motor circuit. Give me a few to look up the info on the diagnostic . I'll be back shortly.

Customer: replied 2 years ago.
thanks Have other things to do so will try to get back to you later thanks for the help
Expert:  Bryan replied 2 years ago.
okay I will have the info for you then, thanks Bryan
Customer: replied 2 years ago.
I'm back, can you give me the directions to run the diagnostics so I can clear the clean light. Thanks Stub
Customer: replied 2 years ago.
Bryon would you send me the codes to run the diagnostics and clear the clean light thats slowly blinking on my dishwasher model numbeGU2455XTSQ3. Thanks Stub
Expert:  Bryan replied 2 years ago.

sorry I didn't get your message until this morning.heres the diagnostic procedure.

SERVICE DIAGNOSTICS CYCLE NOTES

NOTE 1.

To invoke the Diagnostics Cycle, perform

the following key presses or actions in less than

6 seconds while in standby:

Heated Dry

➙ Normal ➙ Heated Dry ➙ Normal

To rapid advance one interval at a time, press the

Start/Resume key.

Invoking Service Diagnostics clears all status and

last ran information from memory and restores

defaults; It also forces the next cycle to be a sensor

calibration cycle.

Calibration cycles begin with a "sensor check" to

determine whether the dishwasher has an OWI soil

sensor or not. If the control detects an OWI, it forces

two rinses to occur prior to Final Rinse (to assure

clear water), then calibrates the OWI during the final

rinse.

NOTE 2.

Turn on all LEDs immediately upon

receiving entry sequence (even if door open) and

throughout this first interval as a display test.

NOTE 3.

On numeric time display models, display

the following software information after the initial

display test:

Interval 18 - Dishwasher control platform number

("d3" Raptor/Tall Tub, "d2" Cheetah/Briva, "d1"

Rush/Tall Tub, "d0" New Gen).

Interval 17, 16, 15 - Software generation number

(incremented for each release of software to

production).

NOTE 4.

If flow meter is operating correctly the

control will turn on the Clean LED when flow meter

counts 3 or more pulses anytime during these

intervals.

NOTE 5.

Thermistor (temperature sensor) checks:

Turn Clean LED on if thermistor is in its normal

temperature range of 17°C-71°C (62°F-160°F).

Turn sanitized LED on if thermistor is above

38°C (100°F).

NOTE 6.

OWI (optical soil sensor) checks:

Check OWI sensor for the presence of clear water

during the 5 sec. pause in interval 13 and turn on the

Clean LED in interval 12 if clear water detected.

Check OWI sensor for the presence of air during the

last 5 sec. of Drain interval 3 and turn on the Clean LED

in interval 2 if air detected.

Check OWI sensor for presence of bulk soil in the

water during pause interval 8; execute max. allowed

APFs and turn on Clean LED in interval 7 if bulk soil

detected.

NOTE 7.

Heater relay must lag wash motor relay by

1.5 sec. at start-up of heated wash intervals to avoid

simultaneous heater and motor in-rush current.

I will be back sometime this afternoon. I have to go out of town, let me know what you come up with. thanks, Bryan

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12068
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 3 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11896 Satisfied Customers
15 yrs. experience as a certified appliance technician.