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Thank you for using Just Answer. My name is Justin. I will work hard to help you solve your problem, start to finish. As we move forward with your problem, please remember to provide positive feedback after you accept my answer. You will still receive additional assistance at NO EXTRA CHARGE should you require it. Now, let's get started shall we... I'll require a valid model number please. It is found by opening the door and looking by the door gasket on the frame. I'd like to pull up your schematic and other technical information so I can help you most efficiently. I'll be awaiting your reply.