Sheet ice is accumulating in a few days on the bottom of the freezer compartment. Otherwise the unit is apparently working normally. Water to the ice maker was shut off, but the buildup continued as before. No drips or door seal problems are obvious. Where can the water be comming from?
Type of Appliance: Refrigerator
Remove 1/2 in thick sheets of ice. Turn off water to ice maker. Look for seal problems.
Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.The problem is a plugged up condensate drain line. When the unit defrosts the evaporator coils the water is drained through a small hole below the evaporator coil. If it gets plugged up the condensate just overflows into the freezer giving you what you have now. To resolve the problem you need to remove the back panel inside the freezer compartment. At the bottom of the evap coils is a small hole. Use a turkey baster and some boiling hot water to flush it out with. Once clear the condensate will drain to the catch tray where it is evaporated back into the ambient air of the kitchen by the heat of the compressor. Thank you for trusting me with your problems. The Home SmithyPlease select a POSITIVE RATING (Ok Service or better) and a bonus is appreciated. This is how your professional receives credit for their time. If for any reason the rating box is not visible, or you are unable to enter a rating, please let your professional know. This is ment to be a running dialogue, and for this reason it is very IMPORTANT that you reply using the REPLY TO EXPERT tab if more informationis needed at any time BEFORE rating.Please remember to ONLY rate an answer when you are 100% satisfied. If you feel the need to rate Poor or Bad Service, please STOP and reply to your professional via the REPLY TO EXERT tab with the issue you have. They will be happy to continue further and do everything they can to provide you with the service you seek.
30 years repairing appliances