Bosch Classixx WAE24166GB washing machine mostly completes the full cycle normally. Sometimes though, frequency possibly increasing:--the wash cycle doesn't end, the soapy water remains in the machine, wash light remains on-rinse light illuminates (as well as wash light, I'm told) but soapy water remains in machine-sometime later (machine is unsupervised) spin cycle is performed normally, but soap residue evident on clothes. Rinse never happened.Can this be anything other than a control board/control switch problem (not sure what this machine has)? Any remedial action possible other than control replacement?
What have you tried so far?: This WM is in a holiday home - can get access but not easily - it's 150 miles away and I only want to go once!
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Hello If at the end of the cycle there is still suds on the cloths then a few thing can be happening. One thing is someone is using too much soap or not using HE detergent. Using non HE detergent or too much detergent will cause the machine not to go into a spin cycle thus leaving suds on the cloths. The machine will also get stuck in a cycle if there are too many suds from too much detergent or non HE detergent.The only other thing would be no cold water getting to the machine for the rinse and spin cycle. Check the cold water to the machine to make sure it is working correct and that the screen on the machine where the cold hooks up is not blocked up. But it sounds more like someone is putting too much detergent or not using High Efficient detergent which causes all types of issues on this machine.
If you have any other questions feel free to ask..
The soap powder being used is Daz. Is this WM more sensitive to excess powder than others? - the main user is my mother and she's not had problems with other machines. This one is newish though.
Yes newer machines are more sensitive to too much soap.. You want to make sure you use a high efficiency soap and a small amount. Over sudsing will cause a newer machine not to spin out all the way. Try cutting back on the amount of soap used and see if this corrects the issue. If not you may have another issue. But try using less soap and let me know how it goes.
15 year factory certified major appliance tech