Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
Pease provide the serial number of either unit and I can determine the actual age from that.
If they are in good shape (Washer - clean inside and out, look for any scraping marks that may indicate excessive vibration, no soap residue around top of the drum up under the rim. Dryer - no scraping noises when drum is turned, no excessive play at top front when pushed up on, no excessive back and forth play in drum). Then they are worth the $550.00.
Thank you for trusting me with your problems. The Home Smithy
Please select a POSITIVE RATING (Ok Service or better) and a bonus is appreciated. This
is how your professional receives credit for their time. If for any reason the rating box is not visible, or you are
unable to enter a rating, please let your professional know.
This is ment to be a running dialogue, and for this reason it is very IMPORTANT that you reply using the
REPLY TO EXPERT tab if more information is needed at any time
Please remember to ONLY rate an answer when you are 100% satisfied. If you feel the need to rate Poor or Bad
Service, please STOP and reply to your professional via the REPLY TO
EXPERT tab with the issue you have. They will be happy to continue further and do everything they can to
provide you with the service you seek.
I think I'm buying these tomorrow. I have researched a little and it seems that these units (the washer) tend to leak from the front door, smell moldy and vibrate/move around. If so, any suggetions to fix and avoid these issues?
If they leak from the front door it is because of a bad boot seal. This is usually caused by a bad main bearing. The bad main bearing is what causes the unit to vibrate a lot.
Have the seller set up a small load or rags to wash and if it vibrates a lot then do not buy it.
Both units should be test ran to be sure that they do work properly.
Never take the sellers word that thety work properly. Always run a test load.
If there is evidense of mold (stains to the door boot) do not buy it.
Use your nose. If it smell moldy, or like burnt electrical dont buy it.
Use the sences that you have. Smell - if something smells funny question the purchsae. Feel - If the drum doesnt turn smoothly, question the purchase. Hearing - If something sounds funny, question the purchase. Sight - If it looks funny, out of place, stained, etc. Question the purchase.
The last thing you want to do is buy a unit that you even think you might have to repair before you use it, or get any use from.
To avoid any mold issues use "Affresh" on a monthly basis to eliminate the food that mold feeds on.
Update, so it must have reset or something. All the buttons work, I set a new cycle and it's not doing anything. The timer is counting down but there's no water going in and it's not spinning. It's just still but still making that buzzing noise.
Hate to say it but you are right. The buzzing may be a bad relay on the main control board. I really cant say without running some diagnostics.
The first thing you need to do is get it to drain the water out. Put the unit on drain/spin and press the start button. It should empty the water. If it doesnt please let me know.
can you tell where the buzzing is coming from? top bottom ??
I ran the drain/spin and it did not drain. I think the buzzing coming from the bottom but it's hard to tell.
Ok that is either the motor or the pump. Give me a few to get you some information from the manual.
ICK! Not good on motor. But lets do this by the book ok.
Ok. First try doing a gravity drain. Just lower the drain hose into a bucket. Get out what you can and then at the bottom front of the unit is a panel. Three screws along the bottom and it comes off. There is a drain cap. Remove it to drain the rest of the unit. Any water left in the unit is going to come out!! Have rags etc ready.
Once drained clear out chamber and feel the pump impellar with your finger. Does it turn all the way aroung freely with little resistance?
If not replace the pump.
Once you are at this point let me know. We can start diagnostics at this point.
Ok the pump is ok then.
Put the cap back on, but not the panel.
Below is the testing procedure. If there are any error codes write them down. Let me know what you come up with.
Sorry. Pressing start/pause advances to the next test. t01 , t02 , t03, etc.
Write down the results of each test.
Press and hold Start/Pause to clear all error codes. (Will then display E00.)
Ok here is a better explaination of what should happen with each step. If the unit does not do what is described please make a note of it.
FYI: you did do it right.
Ok in a nutshell...If it isnt filling you need to test the water inlet valves for 120 volts during a fill cycle. If no voltage going to them replace the control board. Same with no pump out. test the pump for 120 volts in a spin/ drain cycle. if no voltage replace control board.
Overall it looks like a bad control board.
Please select a POSITIVE RATING (Ok Service or better) and a bonus is appreciated. This is how your professional receives credit for their time. If for any reason the rating box is not visible, or you are unable to enter a rating, please let your professional know. This is ment to be a running dialogue, and for this reason it is very IMPORTANT that you reply using the REPLY TO EXPERT tab if more informationis needed at any time BEFORE rating.Please remember to ONLY rate an answer when you are 100% satisfied. If you feel the need to rate Poor or Bad Service, please STOP and reply to your professional via the REPLY TO EXERT tab with the issue you have. They will be happy to continue further and do everything they can to provide you with the service you seek.