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im going to pull up the diagrams for this model and will be right back
just one quick question.about how old is this model?
no more than 2 years
so after the tub fills will it start to agitate?
it does the light agitation as the tub is filling, but when the tub is full it still agitates but the agitator locking ring does not disengage so the tub slams back and forth with the agitator action.
ok when you tested the solenoid,did you test for voltage or continuity?
there was no voltage to the solenoid when the machine was running. i also checked continuity but i forgot to write down what i got.i think 0 ohm
okay.so i dont think that this is a control board or motor issue.just a sec while i look at a few things
the part that your calling the locking ring is actually called the (mode shifter asssembly)
that part is just going to be bad.
are you doing your own repairs?
it seems that it stayed stuck on one position.
yes. i am a service guy but i try mostly work on commercial, easy to fix machines.
ok so then you can replace this part yourself.
i will get you the part# XXXXX well as as diagram.
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Part Number: PS2354082
this is all the info that you will need.
thanks for your help
your welcome.before you go please click in a smiley face.