Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

my dishwasher is leaking from the filler spout - a white plastic

 
The Home Smithy's Avatar
  • Answered by:The Home Smithy
  • Home Appliance Technician
  • Positive Feedback: 96.0 %
  • Accepted Answers: 5779
Verified Expert
in Appliance

Recent Feedback

Positive
This expert gave a quick and accurate answer. He also explained things that he...
Positive
Thanks for the idea. I will do some cutting and welding today.
Positive
Smithy Is there any way to print the instructions?
Positive
This expert is the type that will not give up on your question. He did much...
Positive
Thanks-- just what I needed to know. Short and to the point.
Positive
your help was good you just never told me how to get the back panel off the...
Positive
Prompt replies and advice. Hopefully advise of replacing a part will work.
Positive
pretty fast and helpful at explaing and the diagnosis. This is my first time...
Positive
I appreciate the quick answer. Good service. Smithy was able to set my mind at...
Positive
Great-very specific info.

Customer Question

my dishwasher is leaking from the filler spout - a white plastic permanent piece below the black filler hose.

 

Optional Information:
Brand: Kenmore
Type of Appliance: Dishwasher

Already Tried:
I put a hose clamp on the filler hose. There wasn't one there before.

Submitted: 256 days and 17 hours ago.
Category: Appliance
Value: CA$30
Status: CLOSED

Accepted Answer

Picture
Expert:  Randy 43 replied 256 days and 17 hours ago.


Randy 43 :

hello , do you have a model number? thx

Customer :

665 15831791 kenmore

Randy 43 :

Hi, if it is leaking from the fill spout ? the water is supposed to go straight into the tub , sometimes those fill spouts move forward on a angle and the incoming water hits on thge side and splashes over, if the fill spout moves? mave sure it is vertical ..so the water goes straight into the DW and not hitting on the side , can you move the fill spout ?

Customer :

No, it is permanently mounted to the side of the Dishwasher tub.

Randy 43 :

so you can see the water splashing over?

Customer :

the water is escaping from the plastic molded piece on the outside of the dishwasher tub. Before we put the clamp on the black hose, some water was coming out of the bottom of the hose, but mostly the water is coming out of the sides of that plastic piece

Randy 43 :

if the fill spout isnt molded to the tub properly then you will get leaking .. the water comes from the seam of the tub?

Customer :

the water is coming from two opening on the sides of the plastic molded piece. We have used this dishwasher for years and have not had any problems with leaks until now. there isn't any blockage in the filler spout because water is coming into the bottom of the dishwasher

Randy 43 :

ok ,ill opt out , sounds like a tub issue..if nothing is blocking then the tub is not sealing properly ,but maybe somebody else has more info

Customer :

Thanks, but I will opt out too! I will call a repair person. Please refund my Paypal payment.

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.1 %
Accepts: 1431
Answered: 7/28/2012

Experience: 17 yrs experience 15 in home,gas license , refrigeration expert

Ask this Expert a Question >
Picture
Expert:  The Home Smithy replied 256 days and 16 hours ago.

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

Please see the picture below. Is this the hose and plastic piece you are referring to?

graphic

Customer replied 256 days and 15 hours ago.

Yes, that seems to be what we are looking at. Sorry, about the delay. I didn't realize there was another reply.


 


 


 


 

Picture
Expert:  The Home Smithy replied 256 days and 15 hours ago.

Unfortunately that is part of the tub assembly and can not be easily replaced.

What you can do is use some food coloring and apply it to the area and then wipe it off good. The food coloring will show any cracks. You can then use a good plastic epoxy repair kit and seal the cracks.

Use a hair dryer and warm the area aroung the cracks to dry it out completely. Roughen the area around the cracks with some 400 grit sand paper. Mix the epoxy and apply it. Let it set up for 24 hours before you try to use it.

ACE Hardware has some good plastic repair epoxy. It is product number 17349.

Please let me know if you require further assistance, or information.
If not, please rate me so that I am credited for helping you.
Thank you.
Best, Smitty

NOTE: Please DO NOT use the lower two ratings. If you really feel that I gave you bad or poor service please be kind enough to tell me why BEFORE you rate me, or just do not rate me at all.

The Home Smithy41118.9468449074

Customer replied 256 days and 15 hours ago.

there are two openings on either side of the plastic piece that the black hose goes into and that is where the water is coming out. Water is also going into the bottom of the dishwasher, so it is not blocked.


 


 


 


 

Picture
Expert:  The Home Smithy replied 256 days and 15 hours ago.

The holes on either side may be an antibackflow device. There may be a piece of debris in there that is causing a partial restriction. Clear the debris and you should be fine.

Customer replied 256 days and 15 hours ago.

I poured some Lime Away into the hole and it ran into the dishwaher and water is going into the bottom of the dishwasher. There is no way of cleaning out the plastic compartment.

Picture
Expert:  The Home Smithy replied 256 days and 14 hours ago.

The problem is that when water under pressure is sent to that point it should flow into the washer. If it is being redirected by a piece of debris then oit is going to spray out of the holes. The only solution is to clear the debris or seal the holes.

If you cant clear the chamber then seal the holes with some plastic epoxy. It wont hurt anything to seal them.

 

Please let me know if you require further assistance, or information.
If not, please rate me so that I am credited for helping you.
Thank you.
Best, Smitty

NOTE: Please DO NOT use the lower two ratings. If you really feel that I gave you bad or poor service please be kind enough to tell me why BEFORE you rate me, or just do not rate me at all.

The Home Smithy41118.9711991898

Customer replied 256 days and 14 hours ago.

Thanks for your help! I hate my dishwasher!

Accepted Answer

Picture
Expert:  The Home Smithy replied 256 days and 14 hours ago.

You are welcome. I guess it would be hard for me to hate my dishwasher.....Im married to her. ;-)

Please let me know if you require further assistance, or information.
If not, please rate me so that I am credited for helping you.
Thank you.
Best, Smitty

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 96.0 %
Accepts: 5779
Answered: 7/28/2012

Experience: 30 years repairing appliances

Ask this Expert a Question >
 
Tweet

15 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I you still answering questions re Freezers? I have model 4/9/2013
I have a KitchenAid refrigerator, model number KSF26C6XYY, 4/9/2013
is this free? 4/9/2013
I have a Maytag front load washer that stops and shows a 3E 4/8/2013
Hello! Got an unresponsive 665.17572202 Kenmore Elite dishwasher 4/8/2013
My Whirpool washing machine Model# XXXXX Serial# XXXXX 4/8/2013
Maytag gas dryer Model LDG8706AAE - takes 3 to 4 hours to dry 4/8/2013
I am so frustrated as six months ago I purchased a new Kitchen 4/8/2013
We have a Gold side by side, with an in-door ice maker. My 4/8/2013
how to set the clock on Thermador CMT127NPRS Oven 4/7/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
249 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC