Appliance Repair Questions? Ask a Technician for Answers ASAP
all it does is the water goes in and the rinse cycle, now it doesn't even wash, before it at least did the wash cycle now it only has the water go in and rinse
Cancel the cycle, open the door and check to see if the push button just above where the door strike goes into the lock is still there. You should be able to push this in and out. The door lock is on the right side of the frame of the door opening. Look for a push button. Is it there?
OK, follow these instructions carefully. Tell me exactly what happens in C:04 and C:08
Starting the Test Mode
Close the door.
Push CONTROL/ON (if present on this model).
Select the DRAIN/SPIN cycle.
Select NO SPIN by pressing the SPIN SPEED touch-pad.
Push PREWASH OPTION four times within five seconds. If
PREWASH OPTION is not present on this model, press
RINSE HOLD four times within five seconds. C:00 will light up
on the display.
If the Starting procedure fails, push the PAUSE/CANCEL
touch-pad, then repeat the starting procedure.
I see. At the rear of your top panel, there are three screws coming in from the back. They either have a T-20 torx fitting, or they will fit a 1/4 inch or 9/32 inch socket (they varied over the years). Once those three screws are out, slide the top back and off. Look over the rear of the drum at the main drive pulley. Do you see a black belt on it?
You may have a broken belt if you heard a humming noise, with no motion. If it is broken, spin the basket by hand. It should spin freely. The humming noise may have been the motor turning. I suspect the belt may be broken. Usually if there is a motor or motor control board issue, you will receive an error code. Since you have none, that might be what's going on. Let me know what you find.