How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask SubZero_Wolf Expert Your Own Question

SubZero_Wolf Expert
SubZero_Wolf Expert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 340
Experience:  Licensed Appliance Journeyman
46655473
Type Your Appliance Question Here...
SubZero_Wolf Expert is online now
A new question is answered every 9 seconds

Bosch axxis wta3510US dryer electric 220v. The control panel

Resolved Question:

Bosch axxis wta3510US dryer electric 220v. The control panel lights work but the dryer will not start. First the automatic cycles stopped working and then the timed dry cycle could be used to start the dryer. Now nothing but control panel lights work. Do I need to reset thermal switch? Is it a bad controller?
Submitted: 2 years ago.
Category: Appliance
Expert:  SubZero_Wolf Expert replied 2 years ago.

SubZero_Wolf Expert :

Hello, I can help you with this.How long was it between the auto stop working and the timed? Do you have a meter to verify voltage?

Customer: Yes I have voltmeter
SubZero_Wolf Expert :

I would remove the back panel of the machine, verify that you have 220 at the outlet, reset the high limit and try it again. You can meter and verify 220v at the controller. If you found the machine has been slowly failing then most likely the board.

Customer: Worked for a year on timed cycle only I have a voltmeter
SubZero_Wolf Expert :

I think that the two failures are not linked. You have a bad humidity sensor which is why the auto wouldn't work. It may just be the temps sensor on the back if you get no response now. It's easy to remove the rear duct panel on the back and rest high limit and test for 220.

SubZero_Wolf Expert :

If the button clicks on the high limit then thats it, if not we would have to remove the control panel and do some tests there.

Customer: I will check switch and voltage. Explanation of hum sensor makes sense for first problem
SubZero_Wolf Expert :

Let me know what you find.

Customer: Verified 247 volts at unit both fuses in rear power landing box have continuity (ok). Opened rear dryer cover thermal switch with red button was not tripped it also has continuity across two incoming wires. Unit lights work unit says" drying" with light but nothing happens. Control panel?
SubZero_Wolf Expert :

Panel.

SubZero_Wolf Expert :

You caould remove the panel and make sure that you are getting the voltage there but the odds of a bad wire are very low.

SubZero_Wolf Expert :

You here no sounds when trying to start the unit correct?

Customer:

no sounds from machine

SubZero_Wolf Expert :

You need the board then, hate to say. Do you have the whole model number? with the /xx after it?

Customer:

Mod. WTA3510US 83/IV

SubZero_Wolf Expert :

Thanks looking up the part right now.

SubZero_Wolf Expert :

Here is the control module you need.

Customer:

appliancepartspros lists different model numbers. They mention UC4 and UC3. why are the numbers different? What does the 83/IV mean? Perhaps IV stands for 4?

SubZero_Wolf Expert :

I never heard of the IV suffix. It didn't end up mattering. I looked up the part on the bosch tech page and it says good for all 3510's, then looked at appliance vendors for a cheap price.

SubZero_Wolf Expert :

The model number is XXXXX twice on the tag. The model number before the FD# XXXXX XXXXX one you want but it didn't matter in this case.

Customer:

Great thanks

SubZero_Wolf Expert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 340
Experience: Licensed Appliance Journeyman
SubZero_Wolf Expert and 7 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.