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Hi my name isXXXXX can help you with your issue.
So the ignitor comes on after the first heat cycle but the flame does not is that correct?
Ok the problem is the valve coils, the valve coils have become over time and the valve may open the first time but because they are weak fail to do so when there is a call for heat after that. Replace your valve coils and your back up and heating again.
How hard a job is that? And can I find an installation video on your website?
Very easy to do, there is a bracket that holds the coils in place that has 2 screws holding it down. Remove the bracket and unplug the electrical connection and replace the coils
No there is not a video on our site or sears that I have ever found
Ok I'll give it a shot. If that still doesn't work can I get back in touch with you without paying another $30? Also, I saw something about a $30 monthly payment, I didn't sign up for that . Thank you!
PART NUMBER: 279834
$23.99 this is the part number for your valve coils
It should fix your problem, but if it doesn't then by all means feel free to contact me for no additional charge.
Thanks Tim, hopefully we won't be talking again! Lol!
Your welcome, have a great weekend and thank you.
I will thank you