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I have a GE refrigerator, water is puddling in the bottom,

 
Barry G's Avatar
  • Answered by:Barry G
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Customer Question

I have a GE refrigerator, water is puddling in the bottom, traced the source to the freezer compartment, found beads of water collecting around fan housing, seems to be running all the way to the bottom, can you tell me how to fix this or do I need to junk it?

 

Optional Information:
Brand: GE
Type of Appliance: Refrigerator

Already Tried:
chipping ice, but found none

Submitted: 278 days and 6 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
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Expert:  Barry G replied 278 days and 6 hours ago.

Hello my name is XXXXX, XXXXX you for choosing our service.

Look in the fresh food section up near the top for model/serial sticker and post the model number. I need the model to be able to see the diagrams.

Look under the ice maker if your model has one. Are there water drops on the bottom of the ice maker?

Thanks,
Barry

Customer replied 278 days and 6 hours ago.

Model # XXXXXXXXXXXX, no ice maker in it

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Expert:  Barry G replied 278 days and 6 hours ago.

No you do not need to junk it, The defrost drain is clogged in the freezer. Unplug the Refrigerator from the wall outlet.

In the freezer remove everything until you get to the back wall. If there is an ice maker take it out. Loosen the 2 screws over the top of that and sometimes there is one under the bottom. Lift if off the 2 top screws, follow the cord back to the back wall and unplug it. Remove the 2 top screws.

Remove any screws you find in the back wall including the one arrowed blue. Remove the cover if you do not have an ice maker and unlock that connector arrowed green then push that through the hole.

Sometimes there are locking clips where the red arrows are, unlock those and take out the rear freezer wall.

Behind those parts is the evaporator coil that defrosts about every 10 hours. The drain for the defrost is in the floor directly under those coils, its just about the size of a dime. Dig out all the ice and clear that hole.

Once you get that done pour a little warm water down it to be sure its clear. If its not clear find something flexible and push down through it a couple of inches.

Go around behind your refrigerator and remove the lower panel then find the tube that comes out just over the drain pan. If there is a small amount of water in that pan you will be done. The water that drains into that pan evaporates.


That will take care of it,
If you have questions about my answer please click the "Reply To Link" arrowed in the picture below. I will be happy to explain anything that is not clear.

Also if you decide to give me a rating and have a problem doing that please let me know.

Thanks,
Barry
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Customer replied 278 days and 5 hours ago.

Guess you didn't get the message that I found no ice that needed cleared, never mind, found that the problem was that the drain tube down the back of the unit was plugged, thanks anyway

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Expert:  Barry G replied 278 days and 5 hours ago.

No I did not, the message you just now posted is the only one I see. Glad you got it, have a great day.

Barry

 
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