How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Justin Your Own Question

Justin
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 828
Experience:  Owner of Shaffer's Appliance Service
40730774
Type Your Appliance Question Here...
Justin is online now
A new question is answered every 9 seconds

indicator lights are on but washer does not engage. there is

Resolved Question:

indicator lights are on but washer does not engage. there is power to the unit but the motor does not run and no water flows. what is wrong? Thx
Submitted: 2 years ago.
Category: Appliance
Expert:  Justin replied 2 years ago.
If you press a normal wash and hit start, you are saying that no water ever enters, and the motor never comes on? How long also did you leave your breaker off? Try letting it off FIVE FULL MINUTES, then trying again. If no water enters, then after about 2 minutes you have no motor running, this strongly suggests a faulty control board. Turn the breaker off for five minutes, try starting and let me know.
Customer: replied 2 years ago.
Turned off AC for more than 5 minutes. water still does not enter and motor does not turn on.
Expert:  Justin replied 2 years ago.
Ok, well your main control board is most likely bad. If the console turns on, but you have no output to your valve or motor, I'd be replacing that. I'd be happy to look up the part for you with a model number. The fill is usually 1 minute 35 seconds, after that, the wash motor should turn on. If neither is happening, your board is bad.
Customer: replied 2 years ago.
Yes please! I would appreciate it if you looked up the part for me. Frigidaire model GLD2445RFCO i think it's an Electrolux.
Expert:  Justin replied 2 years ago.
NNN-NN-NNNNis the part number.. sears has it listed for 90 bucks. Good luck to you.
Customer: replied 2 years ago.
How do you take off the control panel to access the electrical board. Thx
Customer: replied 2 years ago.
How do you take off the control panel to access the electrical board?
Expert:  replied 2 years ago.
You must take the screws out on the inner door liner. The console and door panel will then come off. Sorry for the delay. Had a full days work. Let me know if you. Need more help.
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 828
Experience: Owner of Shaffer's Appliance Service
Justin and 4 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
 
 
 

Related Appliance Questions