Item #949491 (OEM Part)
Motor and control conversion kit for the Neptune washer. *Please call with model and serial number to verify correct part.
Manufacturer Number 12002039
okay, I would order and replace the motor assembly. if you order this at the link below theres and unconditional money back guaranty even if you install it and it didn't fix the issue they will let you return it. I'm 90% sure thats your issue though. every one of these needed to be replace because of a mismatch between the motor and control that eventually causes the failure. thanks and best wishes, Bryan