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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience:  15 yrs. experience as a certified appliance technician.
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Our Superba gas oven does not produce heat. Is there a pilot

Resolved Question:

Our Superba gas oven does not produce heat. Is there a pilot light? The burners work fine.
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.
Hello, Thank you for using this service, I will be helping you with your problem today
can you get me the model number ?
Customer: replied 2 years ago.
Where is the model number?
Expert:  Bryan replied 2 years ago.
is this a free standing range ? if so look in the drawer ,
Customer: replied 2 years ago.
I have to crawl around on the floor to see the number. Kitchen Aid has done a great job of making the number as hard to find as possible. Does not instill confidence in this company. Looking for it now.
Expert:  Bryan replied 2 years ago.
okay
Customer: replied 2 years ago.
Number is XXXXX The W could also be an X -- very hard to read
Expert:  Bryan replied 2 years ago.
Okay perfect ! this range doesn't have a pilot it has an igniter. its electronic, its mounted to the burner assembly under the floor of the oven, you will need to order and replace it, heres a link where you can order it. http://www.repairclinic.com/PartDetail/Oven-Igniter/9782065/910020?modelNumber=KGST307HWH9?RCAID=1000065 this will take care of your issue, thanks and best wishes, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience: 15 yrs. experience as a certified appliance technician.
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