our water dispenser door is locked, buttons light up and beep every few seconds.
Brand: kenmore elite
Type of Appliance: Refrigerator
pressing lock button for 3 seconds, nothing happens.
Hello my name is XXXXX, XXXXX you for choosing our service.Look in the fresh food section for the sticker up high on the wall, your model number has a prefix (110, 253, 596,106) are some for example. Could you please post that prefix along with the (.) and the model number.Thanks,BarryCLICK TO ENLARGE
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Try unplugging the Refrigerator for 10 minutes and see if it will reset.Thanks,Barry
we are not at the location with the refrigerator, but will try it soon. if it does not work is their an alternate idea?
No that is the only shot you will have. Let me explain why. That dispenser board is wired directly to another board. There is no way to check it, and what makes it even more difficult is the buttons are lighting on the dispenser. If that does not work, no matter even if someone comes to your house whatever is done will be a guess that has a 50/50 chance of working. I am sorry I could not be more solid than that, its really not the way I like to do my work but there is nothing I can do about the way it is wired.If you have questions please ask.Barry