Bosch SMU4056UC dishwasher seems to have stopped working. About 2 inches of dirty water in the bottom - looks like it stopped in middle of last rinse cycle. On/Off button doesn't seem to do anything although I admit I never noticed if it did anything in the past. Any ideas before I call in a repair person?THanks.
Brand: Bosch SMU4056UC
Type of Appliance: Dishwasher
just turning the dial to try to get it started
Hello, and thank you for using this service. I'll be helping you with your problem today.I'm sorry to hear that your Dishwasher isnt working today but lets see if we can figure out what is going on. First, there are no reset buttons or anything that you can just push to get the dishwasher working again. If you're certain that there is power getting to the dishwasher, remove the kick panel below the dishwasher and look for the 3" x 3" sheet metal box with the wire connections in it. Turn the circuit breaker off to the dishwasher or unplug the dishwasher before servicing. Remove the cover plate and look at the wire connections to see if any of the wires in the junctions box have shorted out. If they have been shorted or melted, you'll need to cut them back and re-wire them. If you find nothing at all wrong with the connections, then you have a broken wire in the hinge of your door (inside the plastic sewn on shielding), or the push button switch assemblyis just shorted for one reason or another and the assembly inside the door will need to be ordered and replaced.All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.
This sounds like a job for an electrician as I am not comfortable dealing with wiring on my own. Do you agree?
If you're not confortable dealing with wiring, then I would call a technician--not an electrician. An appliance technician can take the dishwasher appart and track down the bad wiring, but an electrician will only tell you if the dishwasher is getting power from the house and won't go any further.
7+ years being an appliance technician with factory training
OK, thanks, XXXXX XXXXX that. No need to respond further.