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Okay perfect. the first thing to do is make sure your getting 220 volts to the oven. this requires a volt meter. if your getting 220 then you will need to reset the thermal fuse in this. you do that by pressing the red button on the top of the thermostat. these are usually on the back of the oven however. part # XXXXX on this diagram. check on the roof of the oven before pull the oven out to make sure its not on the roof, (behind the control panel)