Hello, I can help you with this. Is there any ice/water in the ice maker mold?
Hi. I'm not sure what the mold is. Ice maker had slowed greatly, stopped completely, and after being off for a day started working very slowly again this morning.
Is someone there?
That's ok, what you just told is great info too the mold is right above the bucket.
The few cubes that have been being made, are they full size?
Yes, cubes are full-sized. Mold looks clean.
Then you have a failure of the temp sensor that is part of the icemaker that senser when the water has frozen and is ready to eject. The temp in the freezer is ok, yes?
deffinitly the ice maker sensr then. The sensor is not replaceable on it. You will need to replace the icemaker module (big white entire ice maker box above the ice bucket.
Okay. I will contact Sub Zero.
how old is the machine?
I bought it new in 2005.
the ice maker has a 2 year warranty, you may be able to get them to send the part for free 5 is still young for these machines.
Also make sure that you only use an authorised company
Subz can tell you who in your area is best.
Okay. Figured I'd go straight to Sub Zero.
Thanks and have a great day!
Same to you, thanks.
Feel free to rate my service at any time. This will in no way close the question of prevent you from following up.