Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, I can help you with this. You can try and remove the front panel, remove the pump intact and reach trough the hose connection to try and clear the debris. Otherwise if the pump cover stays jammed, you will need a new pump. Let me know if you would like instructions on panel/pump removal. It is a semi technical job some some mechanical aptitude is required.
Hello, do you have any idea as to what is blocking the cap? I tried very hard to unscrew it anti-clockwise, but it doesn't move an inch!
a bobby pin or underwire from bra, something in that shape.
you could try and force it with a pair of pliers, you may break the pin before the cover bbut you may also break the cap.
Geting to the back of the pump is the safe way, but removing the front is a pain.
I see, you're probably right there. If a bobby pin or underwire from bra blocks the cap of the pump, this latter is probably in bad shape don't you think?
If this is the case I'll most probably ask for a professional to help me because I do not think I'll be able to replace it on my own!
it may be salvageable, there is a lot of diffreent ways it can get jammed, some wouldn't be an issue.
So your suggestion is to access the pump from the back to see what is going on?
A pro would know the correct amount of force to use so as not to break it. It would be a lot easier for them to take off the front panel if needed.
safest way is from the back in this case, the hose it pretty big so you have good access.
I see - let me go back home and see what I can do - you might hear back from me pretty soon! Thanks
Let me know, I'll be online most of the night and will check frequently if not online.