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have ge refrigerator the compressor relay is clicking in on

 
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  • Answered by:appliance Doc
  • Appliance Technician
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Customer Question

have ge refrigerator the compressor relay is clicking in on and off, temperature display is -43 for frig -49 freezer where is the sensor? am i looking a a board failure?

 

Optional Information:
Brand: ge
Type of Appliance: Refrigerator

Already Tried:
opened cover, no burning on board, no burnt smell (yet), no signs of oil. coils clean.

Submitted: 277 days ago.
Category: Appliance
Value: $30
Status: CLOSED
Picture
Expert:  appliance Doc replied 277 days ago.

Hello, and thank you for using this service. I'll be helping you with your problem today.

How often is the relay clicking on and off for the compressor exactly?

Customer replied 276 days and 23 hours ago.

about every 2-3 seconds

Accepted Answer

Picture
Expert:  appliance Doc replied 276 days and 23 hours ago.

ok so if it's clicking that quickly that does mean your control board is starting to fail. This is a very common failure for the Refrigerator. If you pull the refrigerator forward, there is an 8" x 10" sheet metal panel on the back of the refrigerator. Behind this panel is the control board you'll need to order and replace. The control board is about $125-150 or so. I'm really sorry about the bad news.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 94.6 %
Accepts: 46404
Answered: 7/3/2012

Experience: 7+ years being an appliance technician with factory training

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