I have an in-sink Briva dishwasher and two of the buttons on the keypad have stopped working (pots/pans, Normal). Any ideas? Thanks
Type of Appliance: Dishwasher
Not much...I called and they said it would cost $300 to have a technician come out. Thought I'd do research first.
Thank you, XXXXX XXXXX a few minutes to look up your units information and then type my answer.And if you have questions about the answer please click the "Reply To Link" arrowed in the picture below. I will be happy to explain anything that is not clear.
Whrlp Master Tech
May I get your units Model number to better assist you?
Model KIDS01EK; thanks.
could it be a SS0 on the end of that model number?
I do not see anything like that; just says Model KIDS01EK and then on the next line(NNN) NNN-NNNN It is a Briva In-sink dishwasher (for residential use only).
Are you getting this number OFF the unit or out of a booklet?
Off the booklet - which can also be found here (http://www.ajmadison.com/ajmadison/itemdocs/briva_use_care.pdf)
it is on the under side of the unit .
that`s what i needed to know thou!
You need a new touch pad .
This parts link is for part number and price reference only,, you can purchase the part at any local Appliance parts dealer in your area.
your appliance servicer makes money on the part so they can warranty it.and to replace the touch pad the entire unit has to be removed from the countertop .
The price of $300 is right on for this repair ,not the easiest by no means .
30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line