Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have an in-sink Briva dishwasher and two of the buttons on

 
Whrlp Master Tech's Avatar
  • Answered by:Whrlp Master Tech
  • Whirlpool Master Technician
  • Positive Feedback: 94.5 %
  • Accepted Answers: 5866
Verified Expert
in Appliance

Recent Feedback

Positive
Great job! Very responsive and informative. Top notch service. Give this man a...
Positive
Type your review here...
Positive
He got back to me within minutes with a great tip that did the job! Thanks...
Positive
The expert eventually diagnosed my problem, but because of the late time and my...
Positive
I'm sorry I didn't tip. I thought $50 was enough for about 10 minutes work...
Positive
i liked the answer, but dont understand the tip. what am i paying for then..no...

Customer Question

I have an in-sink Briva dishwasher and two of the buttons on the keypad have stopped working (pots/pans, Normal). Any ideas? Thanks

 

Optional Information:
Brand: KitchenAid
Type of Appliance: Dishwasher

Already Tried:
Not much...I called and they said it would cost $300 to have a technician come out. Thought I'd do research first.

Submitted: 326 days and 11 hours ago.
Category: Appliance
Value: $45
Status: CLOSED
Picture
Expert:  Whrlp Master Tech replied326 days and 11 hours ago.

Thank you, XXXXX XXXXX a few minutes to look up your units information and then type my answer.
And if you have questions about the answer please click the "Reply To Link" arrowed in the picture below.
I will be happy to explain anything that is not clear.

Whrlp Master Tech

May I get your units Model number to better assist you?

Customer replied326 days and 11 hours ago.

Model KIDS01EK; thanks.

Picture
Expert:  Whrlp Master Tech replied326 days and 11 hours ago.

could it be a SS0 on the end of that model number?

Customer replied326 days and 11 hours ago.

I do not see anything like that; just says Model KIDS01EK and then on the next line(NNN) NNN-NNNN It is a Briva In-sink dishwasher (for residential use only).

Picture
Expert:  Whrlp Master Tech replied326 days and 11 hours ago.

Are you getting this number OFF the unit or out of a booklet?

Customer replied326 days and 11 hours ago.

Off the booklet - which can also be found here (http://www.ajmadison.com/ajmadison/itemdocs/briva_use_care.pdf)


I was just messing around with the heater (KWH02) and now the third was option won't come on either (quick wash).


I've looked all over the unit itself and am not seeing any model info.

Accepted Answer

Picture
Expert:  Whrlp Master Tech replied326 days and 10 hours ago.

it is on the under side of the unit .

that`s what i needed to know thou!

You need a new touch pad .

This parts link is for part number and price reference only,, you can purchase the part at any local Appliance parts dealer in your area.

http://www.repairclinic.com/PartDetail/Touchpad/8537044/1060565

your appliance servicer makes money on the part so they can warranty it.and to replace the touch pad the entire unit has to be removed from the countertop .

The price of $300 is right on for this repair ,not the easiest by no means .

Expert TypeWhirlpool Master Technician
Category: Appliance
Pos. Feedback: 94.5 %
Accepts: 5866
Answered: 6/30/2012

Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Ask this Expert a Question >
 
Tweet

4 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
maytag-refrigerator/freezer (bottom) -just-stopped-working-model-mfd2561 5/22/2013
my thermador pro pg486gebs burner blue indicator light stays 5/22/2013
kitchenaid model kebs207dwh8 dual oven trips the thermal fuse 5/21/2013
Kenmore 800 washer does not spin, agitate or drain. 5/21/2013
i need the plastic part at the top inside of the refrigerator 5/20/2013
i have a samsung dmt 400rhs thats giving a low level water 5/20/2013
kenmore front load washer model 110.46472501 will not agitate 5/20/2013
Appliance Doc, looked at a Frigidaire dishwasher the other 5/20/2013
we have a Ge monogram built in 2006, ZIS480D, model number 5/20/2013
I have a frigidaire gallery stove. The lock light is displayed 5/20/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
82 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan