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Kenmore dishwasher(NNN) NNN-NNNN drain works, normal wash flas

 
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  • Answered by:Kelly
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Customer Question

Kenmore Dishwasher(NNN) NNN-NNNN drain works, normal wash flashes

 

Optional Information:
Brand: Kenmore

Already Tried:
Replaced electronic control unit

Submitted: 288 days and 16 hours ago.
Category: Appliance
Value: $50
Status: CLOSED
Picture
Expert:  Kelly replied 288 days and 16 hours ago.

Thanks for counting on us to help with your appliance problem! My name is XXXXX XXXXX X look forward to helping you! Your touch panel is experiencing a failure. You will likely need to replace the control panel but there is a trick you can try first. Use a hair dryer to heat the panel up until very warm while "massaging" the buttons. Often times, this will restore operation. Be sure to get the panel very warm. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.

Kelly

Customer replied 288 days and 16 hours ago.

Heated buttons for several minutes and all appear to be working properly.

Accepted Answer

Picture
Expert:  Kelly replied 288 days and 16 hours ago.

Great! You just saved about $200 + on a service call and part! Have a great weekend!

Rating my answer "OK or better" is the only way I receive credit for helping you. If you need additional help or clarification, please let me know before rating my answer. I will work to earn your highest rating! You may refer back to this question for as long as necessary after rating, AT NO ADDITIONAL CHARGE, until your problem is resolved.
Bonuses are not mandatory but are greatly appreciated! Thanks!

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 98.2 %
Accepts: 5200
Answered: 6/29/2012

Experience: Highly accurate diagnostician with over 30 years experience!

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