i have whirlpool washer model wtw6400sw2 the agitator and spin cycle stop wortking is there anything i can check before i call a servive man
Type of Appliance: Washer
Thanks for counting on us to help with your appliance problem! My name is XXXXX XXXXX X look forward to helping you! Does it make any noise at all? Will it fill with water? Any codes being displayed, like F1?KellyKelly41087.9308048611
yes it will fill up with water and when you put it to drain and spin it will drain and it sounds like it want to spin put does not
Are you getting any error codes on the display?
no err codes
Thank you! Let's check for any codes the control may have not displayed.1. Be sure the washer is in standby mode (plugged inwith all indicators off; or with only the ClothesClean or Done indicator on).2. Select any one button (except POWER, START,STOP and PAUSE/CANCEL) and follow the stepsbelow, using the same button (remember thebutton):a. Press/hold 3 seconds.b. Release for 3 seconds.c. Press/hold 3 seconds.d. Release for 3 seconds.e. Press/hold 3 seconds.➔ If this test mode has been entered successfully,all indicators on the console are illuminated for5 seconds with 88 showing in the EstimatedTime Remaining two-digit display.➔ If indicators do not display as described above,the press/hold/release procedure above may nothave been performed within the time framenecessary for successful entry. Repeat step 2 toensure this was not the cause. If stillunsuccessful, see Diagnostic: UnsuccessfulEntry, page 1.3. The program then checks for saved fault codes:Write down any codes that are displayed and let me know what they are, please.
If there are saved fault codes (as indicated in step 3 ofActivation of Automatic Diagnostic Test Mode, page 1),the most recent fault code will be displayed andalternately show “F” and “XX” where XX is the faultcode, and all the cycle selector indicators flash.Press and releasethe same buttonused to activateDiagnostics➔ Second most recent fault code isdisplayed.Repeat ➔ Third most recent fault code isdisplayed.Repeat ➔ Fourth most recent fault code isdisplayed.
The error code F51 indicates an issue with the RPS sensor in the motor. It has been a source of trouble for the Cabrio, Bravos and Oasis machines. This code indicates that the control cannot "see" what the motor is doing, so it displays the code and ceases to function properly. You may try unplugging the machine for 5 minutes to reset the control, but the error code will likely return. There has been a kit developed for the F51 trouble and it comes with complete installation instructions, including pictures. It is available at the link below. I have also provided a link to the complete repair video that will show you how to replace it!
The link below is to the part you will need from a company rated A+ with the Better Business Bureau, also with the best return policy in the industry. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
RPS Sensor Kit <----- CLICK HERE FOR THE UPDATED KIT
Repair Video <----- CLICK HERE TO WATCH REPAIR VIDEO
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