dishwasher is not cleaning dishes in top rack mostly. only bottom arm is rotating during wash cycle
Brand: ge quiet power 3
Type of Appliance: Dishwasher
increased hotwater temp, used "finish" booster agent.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.Can i have the model # XXXXX it is inside the door.If this has been helpful please press accept.
model # XXXXX serial dl777416b
First thing is to clean the sump. In this break down part # XXXXX is the sup cover it is inside the Dishwasher below the lower spray arm. Just give it a bit of a squeeze and it comes off. Then stick your hand down inside the sump and pull out any debris. Just be careful there may be broken glass. Let me know what you find.
Forgot the break down.
what is next?
What did you find ?
tried to remover #506 part, it is under the water supply system and will not come off, any helpful hints
It is just held with clips if you give it a squeeze it just pops off.
finally able to slide cover over it is still attached under water supply area. stuck my fingers down in hole, nothing there except small amount of undesolved "finish"
Spin the lower spray arm counter clock wise while pulling up on it and remove it then remove the cover and get your hand down in the sump and check around.
removed arm, stuck fingers down as far as possible, nothing there but undesolved "finish" sharp edges down there received small cut on finger.
middle and top arms still not rotating
Put it back together and start it when it is done filling open the door and tell me how close to the door the water is ?
the dishwasher is running now on the rinse cycle, water is about 2 ins from door is this a good measure or it is 20 mins until rinse cylce is completed and i can restart.
Yes that is a good measure. Can you tell if either of the spray arms are moving ?
only the bottom arm is moving
Make sure the upper rack is pushed all the way back and the tube going to the upper spray arm is sealing properly at the back.
rack is all the way back and upper arm looks ok. i have now found a small metal washer, looks like an "0" ring in bottom of tub?
Does it look like part # XXXXX in this break down ?
i think so
Have a look at the bottom of the lower spray arm and see if there is a washer there ?
washer is exact size of the piece of bottom arm that goes down in the hole
Do you mean part # XXXXX
i think so---the washer is the exact size of the part attached to arm that goes down in the hole, it matches the end of this piece, will not fit over it
If you remove the spray arm again can you put it in ?
yes, just drop in down into the hole then attach arm?
Yes then you need to check the tube that runs up the back for any blockage. It is the tube the upper spray arm attach's to.
ssince no water is getting to middle or upper arms blockage must be between bottom and middle arms? correct ? how do i remove tube from bottom arm area?
Remove the spray arm then unscrew the piece that it attach's to then the next piece will twist. There is a tab you need to lift to twist it. The tube is held with clips if it needs to be removed.
i removed lower arm middle arm with rack and upper arm along with water tube went outside used water hose with pressure and flushed out tube,and all the arms. none were clogged. i have not put parts back in tub, is there anything we can do now that i have all thse parts out?
Make sure all the holes in the spray arms are clear and they are not cracked if they check fine put the entire thing back together and try it.
i finally got it back together---stll no water at the middle and upper arms
The next step would be to pull the motor out and check the impeller if it is slipping it would not have enough force to push the water up. Do you think you are up for that ?
how difficult is on a scale of 1-10 maybe i should pay you for you trouble and call an expert repairman.
It would be about a 7. the entire dishwasher would need to come out.
that might be over my head---lets stop here ---what do i owe you>
Just what ever your deposit was just click the accept button. Thank you very much.
20 years experience