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Dishwasher willnot empty

 
MASTERTECH's Avatar
  • Answered by:MASTERTECH
  • Home Appliance Tech
  • Positive Feedback: 96.6 %
  • Accepted Answers: 6895
Verified Expert
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thanks, not sure the drain tube is causing the water in the lower compartment
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Questions answered. Should have no problem repairing myself now.
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issue was with lack of power

Customer Question

Dishwasher willnot empty

 

Optional Information:
Brand: Maytag
Type of Appliance: Dishwasher

Already Tried:
Water will not drain out. Removed wand and filter.

Submitted: 307 days and 10 hours ago.
Category: Appliance
Value: CA$38
Status: CLOSED
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Expert:  MASTERTECH replied 307 days and 10 hours ago.

Welcome..I have 23 years of Experience In the Appliance Repair Field..Working directly with All Major Appliance Brands..Do you have a model number for the Dishwasher..? When this happens..Are you hearing the drain pump motor running..?

Customer replied 307 days and 10 hours ago.

there is motor noise and the base below the filter is rotating but the water is not exiting.

Customer replied 307 days and 10 hours ago.

Dishwasher not draining. Have removed filter. Power, motor running base of dishwasher rotating . Water not exiting ,there is motor noise and the base below the filter is rotating but the water is not exiting.

Customer replied 307 days and 10 hours ago.

Power on. motor running. Base of dishwasher rotating. Water not exiting. ,Dishwasher not draining. Have removed filter. Power, motor running base of dishwasher rotating . Water not exiting ,there is motor noise and the base below the filter is rotating but the water is not exiting.

Customer replied 307 days and 10 hours ago.

, Power on. motor running. Base of dishwasher rotating. Water not exiting. ,Dishwasher not draining. Have removed filter. Power, motor running base of dishwasher rotating . Water not exiting ,there is motor noise and the base below the filter is rotating but the water is not exiting.

Accepted Answer

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Expert:  MASTERTECH replied 307 days and 10 hours ago.

Ok great..If the motor is running..Then either the drain pump impeller is damaged (Glass etc has exited through thru the drain pump) Or the drain hose is blocked from the drain pump to the sink drain..Take a bucket..Remove the drain hose at the sink (Normally a Garbage disposal)..Set the drain hose into the bucket..Start the washer..See if the unit will drain..If not..Then you will manually need to drain the unit..(A shop Vac Works Well)..Next remove the front lower kick plate..Take a flashlight..follow the drain hose to the drain pump..Disconnect the hose at the drain pump check for blockage..You can do this by blowing air from that point through the drain hose..If the drain hose is ok ..then replace the pump itself as the impeller is damaged..Thanks Bob

Expert TypeHome Appliance Tech
Category: Appliance
Pos. Feedback: 96.6 %
Accepts: 6895
Answered: 6/26/2012

Experience: 23 Years Major Appliance Repair

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Customer replied 304 days and 16 hours ago.

Problem solved. thank you

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Expert:  MASTERTECH replied 304 days and 12 hours ago.

Great job on your part..Glad you have completed the repair with minimal cost..Thanks Bob

 
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