Thanks for counting on us to help with your appliance problem! My name is XXXXX XXXXX I look forward to helping you! You will need to disassembly the entire front of the washer or you may get very lucky and be able to access it from the under side of the tub. Try the tub first! Open the door and remove the four Phillips screws from the door opening, two on each side. Remove the front panel. Locate and remove the large rubber hose coming from the tub and going to the pump. Have lots of towels handy! If you cannot access the battery from there, let me know and I can tell you how to disassemble the front panel.