Hi my name isXXXXX will try and help you with your issue.
On most duet washers the control lock feature is enabled and disabled by pressing and holding the END OF CYCLE SIGNAL BUTTON that button is on the far right hand side of the control panel. It also says in small letters press and hold to lock. So locate that button and press and hold if for 5 seconds.
Pressing and holding the END OF CYCLE SIGNAL BUTTON SHOULD UNLOCK THE CONTROL.
I am not sure if you can read any of my posts or not, I may have to switch to Q&A
It worked! Thanks
Ok great, your welcome
How can I pay you?
There should be a rating feature on your screen or an accept button to press