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my whirlpool duet will not start; however, the interior light

 
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Customer Question

my whirlpool duet will not start; however, the interior light is on. I've unplugged and checked the circuit breakers and everything is normal.

 

Optional Information:
Brand: Whnirlpool
Type of Appliance: Dryer

Already Tried:
unplugged, push and held start button, check circuit breaker.

Submitted: 327 days and 22 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
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Expert:  ProTech replied327 days and 22 hours ago.

Hello, Thank you for using this service, I will be helping you with your problem today

do you have the model # ? does this do nothing when you press start? no noise or anything at all ?

Customer replied327 days and 22 hours ago.

model #GEW9250PW0. Does nothing when I press start. The Heavy Duty light is glowing very faintly as is the High temperature light.

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Expert:  ProTech replied327 days and 22 hours ago.

okay, if the power is good the thermal fuse has blown. these will stop the dryer all together and are not resetable. you will need to order and replace it. http://www.repairclinic.com/PartDetail/Thermal-Fuse/3392519/2986?modelNumber=GEW9250PW0 just click that blue link , its located on the blower assembly, to access this remove the panel # XXXXX on this diagram, and its part # XXXXX on this diagram thanks and best wishes, Bryan

Customer replied327 days and 21 hours ago.

Do I remove and check the fuse before I rate your answer?

Accepted Answer

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Expert:  ProTech replied327 days and 21 hours ago.

you can if you wish. theres a video on how to test the fuse at the link I gave you. I pretty confident thats the issue . Smile

Expert TypeHome Appliance Tech.
Category: Appliance
Pos. Feedback: 97.4 %
Accepts: 10245
Answered: 6/23/2012

Experience: I am a certified appliance technician of 15 years

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Customer replied326 days and 6 hours ago.

Brian, the fuse replacement did not solve the problem. What should I do now?

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Expert:  ProTech replied326 days and 6 hours ago.

okay do you think you could test the door switch ? even though the light comes on this could still be faulty. do you have a volt meter?

Customer replied326 days and 5 hours ago.

Yes. But, could it be a door switch if the digital panel is showing nothing?

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Expert:  ProTech replied326 days and 5 hours ago.

yes,if the switch isn't working correctly it may think the door is open. its like when you open the door the machine stops. heres the link to the door switch test. http://www.repairclinic.com/PartDetail/Door-Switch/8283288/905837?modelNumber=GEW9250PW0 at least test that.

Customer replied326 days and 4 hours ago.

Bryan,


I replaced the Thermal fuse with a second one (I bought two). The second worked. I cleaned all the vent tubes and it now appears to be working fine. Thanks.

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Expert:  ProTech replied326 days and 4 hours ago.

okay ! great, weird you got a bad one but it happens, thanks and well wishes, Bryan

 
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