How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12056
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Hi Brian. You helped me a little while ago with an issue regarding

Customer Question

Hi Brian. You helped me a little while ago with an issue regarding my Maytag Stacked Gas Washer / Dryer combo. Do you still have the information for this model? There is a new problem now. It fills up with water but won't start (agetate) or spin. It just sits once it's filled. Any suggestions?
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.

Hello, Thank you for using this service, I will be helping you with your problem today


Thank you, XXXXX XXXXX a few minutes to type my answer and if you have questions about the answer please click the "Continue Conversation Link" when I send it.

give me a few minutes to look up our original posts. Smile thanks Bryan

Expert:  Bryan replied 2 years ago.
okay I found the model # LSG7806ABE . I think thats the machine we are talking about correct ?
Customer: replied 2 years ago.
I believe so.
Expert:  Bryan replied 2 years ago.
okay so the washer fills and then does nothing? what did you end up replacing last time we worked on this? the lid switch , the fuse?
Customer: replied 2 years ago.
Sorry Brian... the model number you provided was for my upstairs washer/dryer which is a newer model. You provided me a quick answer on how to change the dryer drum for this model. The model I'm thinking of is an older model. Let me get the model # XXXXX be sure.
Expert:  Bryan replied 2 years ago.
okay I don't believe we had the model # XXXXX the other one did we ?
Customer: replied 2 years ago.
Sorry again. You are correct. That is the right model.
Expert:  Bryan replied 2 years ago.
okay so the one above ( LSG7806ABE) is the correct model # ?
Customer: replied 2 years ago.
Yes. that's correct. Sorry for the confusion.
Expert:  Bryan replied 2 years ago.
No problem. the issue is most likely the fuse in the front behind the front panel. remove the two screws at the bottom of the panel and take the panel off. unplug the machine. on the left side of the machine theres is a fuse. its # XXXXX on this diagram. check that fuse. you can get one at lowes. I believe thats your issue. thanks, Bryan
Customer: replied 2 years ago.
HI Brian, I took out the fuse. I can see a very thin filiment... so it looks like it isn't blown. Should I get a replacement anyways? And to answer for previous question, your are correct. It fills with water but doesn't turn.
Thanks
Expert:  Bryan replied 2 years ago.
yes I would try replacing the fuse and if that doesn't work the lid switch assembly needs to be replaced.
Customer: replied 2 years ago.
HI Brian. So I replaced the fuse, checked the latch assembly (it seems to work as water fills when the lids closed). Any other suggestions I can try?
Expert:  Bryan replied 2 years ago.
how did you check the latch assembly.Did you use a volt meter and check the switches ?
Customer: replied 2 years ago.
Hi Brian. No I didn't. I figured the latch assemby hgas either a 'on' or 'off' function. Since is turns the water 'on' I figured it worked. Is this incorrect? I can always order a new latch assembly if you think this is the problem. Do you have a model number for the assembly? Thanks

Trevor
Customer: replied 2 years ago.
kijfcccytyrcfhs,z'PDYVKOCFU
Expert:  Bryan replied 2 years ago.

okay Trevor. well the thing is some of these machines will fill with water even though the lid switch is bad, its a safety so no one gets there hand (like children) in the washer while it agitating or spinning. these will usually fill though. its like when you open the lid while its spinning it stops, thats the safety part of it.

I was just looking at this again.this is a stackable ? I'm still a little confused about the model. if this is a stackable take the front panel off the washer (two screws) and check the fuse # XXXXX on this diagram.see if its blown. that may be the issue.let me know thanks Bryan

Customer: replied 2 years ago.
Hi Brian

Based on your first suggestion I replaced the fuse. It didn't make a difference. Is the assembly latch something I can replace myself (or are there complex electronics involved)? I have no problem taking apart the machine to get at the assembly. Just hoping this is the issue.

Thanks
Expert:  Bryan replied 2 years ago.
actually the lid switch assembly also has a fuse that may have blown I would check that before ordering the lid switch. its inside part # XXXXX on this diagram.check that. let me know.
Customer: replied 2 years ago.
Hi Brian. I've pulled the lid assembly apart. I cannot locate any fuse? I see it in the picture but there isn't one. Any thoughts.
Expert:  Bryan replied 2 years ago.
its inside the switch assembly you will most likely have to pull the switch to get to it. some don't have fuses i think they changed them like half year so if thats the case the switch assembly will need to be replaced.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12056
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 8 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Hi Brian. Well it's fixed! There wasn't a fuse that I could see. I pulled everything apart. I was thinking of ordering #5 and #17. Either way I put it back together. It didn't work until I slammed the lid? If I'm gentle it doesn't work but if I use a bit of force it works. Either way I'll have to replace it soon. Rather than get a whole assembly ($80) do you think it's # XXXXX or #17 on your diagram.

Thanks for your help either way. It got the job done.

Please let me know which part it may be?

Trevor
Customer: replied 2 years ago.
Hi Brian. Well it's fixed! There wasn't a fuse that I could see. I pulled everything apart. I was thinking of ordering #5 and #17. Either way I put it back together. It didn't work until I slammed the lid? If I'm gentle it doesn't work but if I use a bit of force it works. Either way I'll have to replace it soon. Rather than get a whole assembly ($80) do you think it's # 5 or #17 on your diagram.

Thanks for your help either way. It got the job done.

Please let me know which part it may be?
Expert:  Bryan replied 2 years ago.
I would say # 5 is most likely the cause for that, it takes more pressure to engage # 5 than # 17, thats a guess however.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
these are $11.90 and the micro switch is .

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
$15.00 these may be a different color but work the same. heres a link to all the switches for the washers. http://www.repairclinic.com/Maytag-Washing-Machine-Switch-Parts?s=b4a11c35e&gclid=CLq1m5mI9K4CFYqc7QodcmaLLw I wish I could be certain but unfortunately thats tough from where I am.

Attachments are only available to registered users.

Register Here
. there are tests for the switches there also. thanks Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11888 Satisfied Customers
15 yrs. experience as a certified appliance technician.