How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Maytag LaAT8034AAE washer. It does not agitate. It

Resolved Question:

I have a Maytag LaAT8034AAE washer. It does not agitate. It did occasionally spin but after running through a number of cycles it now does not agitate or spin. I don't hear the motor running as the timer runs through the cycle. I replaced the switch assembly but no change. It seems more electrical than mechamical but just not sure.
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.

Hello, Thank you for using this service, I will be helping you with your problem today

Good afternoon , you say you can hear the motor running but its not agitating or spinning ?

Customer: replied 2 years ago.
No, I don't hear the motor running.
Expert:  Bryan replied 2 years ago.
okay give me a few minutes to pull up the model. I'll be back shortly. thanks Bryan
Expert:  Bryan replied 2 years ago.
alright I have the information up. Are you saying you can hear the timer ticking down and advancing but the machine is doing nothing else ?
Customer: replied 2 years ago.

Yes that was what I was saying but I have a new twist. I left the washer continue to run through the regular cycle. From the start it filled normally but no agitation, no motor noise, timer contiue to move forward with occassional switching or electrical sound. It got to the rinse cycle and spun out normally, filled with water and agitated, when it got to the final spin, nothing happened and the timer reached the end of the cycle.

P.S. while it was spinning and again when it was agitating, I raised the lid and it stopped and restarted when I lowered the lid so I am sure the assebly switch I replaced is functioning.

Expert:  Bryan replied 2 years ago.
okay , It sounds like its a timer issue. even though the timer is moving and counting down there are contacts inside that can get burnt and not contact. try this again and when its not working (spinning or agitating) try giggling the timer knob and also pushing it in and pulling it back on. does it try to do anything then ?
Customer: replied 2 years ago.

I tried those things and there are noises eminating from the timer but no go. I was on the permanent press cycle and now switched to the delicate cycle to see if anything happens.

Agitated during delicate cycle but did not spin. I think you are correct in that it all seems to be tied back to the timer.

PS I noticed there was an "unbalanced" switch, in the parts list, which I assume is for uneven loads ( I have been running test cycles with no clothes), any reason to think it is faulty and signaling the washer to not agitate or spin?

Expert:  Bryan replied 2 years ago.

the off balance switch would only kick this off if the machine was banging and out of balance normally. its possible the switch is bad but not common. there are several types of lid switches in these machines is this one yours ?

Customer: replied 2 years ago.
Yes, that is the assembly I replaced.
Expert:  Bryan replied 2 years ago.
okay try one thing for me can you ? try opening the lid and loosen the lid switch and push it forward a little then tighten it and try this again. it could be out of adjustment a little and not contacting fully. can you try that ? you must have the lid up.
Customer: replied 2 years ago.
I did that after the initial installation when it did not agitate. I just tried it again and no change in situation. I have run it on a number of additional cycles and have not been able to get it to spin or agitate.
Expert:  Bryan replied 2 years ago.
I have to go back to the timer being the issue if thats the case. thats all i can come up with on this . I believe the timer has a bad contact.
Customer: replied 2 years ago.
I order the timer. Let's wait and see befor rating. Thanks for your help.
Expert:  Bryan replied 2 years ago.
okay.let me know. I cant think of anything else unless you checked the unbalanced switch.make sure its not engaged .you would need to check that with a volt meter for continuity.
Customer: replied 2 years ago.
Where is it located? I have a volt meter.
Expert:  Bryan replied 2 years ago.
these are located under the top usually and on your I'm not sure because after looking at your diagrams I don't see it. that doesn't mean there isn't one necessarily its just that this is an older machine and I cant get all the diagrams such as the wiring. the front comes off this by removing the two screws at the bottom of the front panel. some of these machines have them and some don't. I cant get the wiring diagram so I'm not sure to be honest. if there is one it will be near the tub so if the tub goes out of balance it hits it and shuts the machine down.
Expert:  Bryan replied 2 years ago.
Did you get my last reply? the site is having problems and I want to make sure you received the info.if so please use the rating system to rate my help. 3 stars or above is a good rating.thanks ,Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.