How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kelly Your Own Question

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11519
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My Whirlpool oven clock display and the self-cleaning oven

Resolved Question:

My Whirlpool oven clock display and the self-cleaning oven feature are not working
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Thanks for counting on us to help with your appliance problem! My name is XXXXX XXXXX I look forward to helping you! Is the display totally dead? May I please have your model number so I am able to provide you with accurate, model specific information?

Kelly
Customer: replied 2 years ago.
Model Number GR448LXPT

Serial Number RR4511678

Some info is displayed. For example, right now it shows "LOC" with a little lock symbol. If I punch the "TIME" button, the time shows temporarily but it fades away immediately. The little question "start?" appears but disappears when I push any other button. The "Timer" function works.

Right now, with it stuck in the "LOC" position, it will not turn on the oven for bake or broil.
Expert:  Kelly replied 2 years ago.
Press and hold the button in the upper LH corner of the panel next to the Auto Clean button that has a padlock on it. Will the "LOC" go away then and operation restore?
Customer: replied 2 years ago.
Yes, after holding it down for 15 seconds or so, it cleared the display. I then tried the self cleaning button and it showed the appropriate display.

However, when I pressed the TIME button, the current time shows on the display with the question "Start"?. If I press START, then the display goes blank again.

I will try the self cleaning function tomorrow morning to make sure that it actually works.

Any ideas about the TIME?
Expert:  Kelly replied 2 years ago.
To Set Clock:

Before setting, make sure the oven and Timer are off.

1. Press CLOCK.

2. Depending on your model, press the HR or MIN or TIME/
TEMP “up” or “down” arrow pads to set the time of day,
including a.m. or p.m.

3. Press CLOCK.

Let me know if you need further assistance, nice job!

Rating me will NOT close this question! Once you offer your feedback rating, you may still refer back to this thread, AT NO ADDITIONAL CHARGE, until your problem is resolved! Please let me know how I can earn your highest rating, thanks!
Expert:  Kelly replied 2 years ago.
The Owner's Manual is available below, if you need it!

Owner's Manual <----- CLICK HERE TO DOWNLOAD OWNER'S MANUAL
Customer: replied 2 years ago.
The clock still does not work. I tried to select different times but whenever I press "START" the display disappears.
Expert:  Kelly replied 2 years ago.
To finish programming the clock, you don't press "Start" but "Clock." If it still won't program you may need to replace the control assembly, available at the link below. If you need help installing it, I am happy to provide that as well.

The link below is to the part you will need from a company with the best return policy in the industry. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!



Control <------ CLICK HERE FOR THE CONTROL





**Negative feedback greatly affects my ratings. If you need additional help or information, I am here to help! Please reconsider your negative rating and remember, you can post back at any time for additional help until your range is fixed, at no additional charge!
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11519
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.