Kenmore model number 253.74802400
ok can you see the fill tube in the rear of the icemaker is frozen over ?
It so use a screwdriver to break it out , just turn the screwdriver pushing on the ice.
ok and the water supply is turned on ?
And no ice in the mold ,but you where able to hear what sounded like it was filling correct?
water supply is on. No ice in the mold. The only time I heard it sound like it was filling was when I cyled in manually. It sounded like it filled up for maybe 5 or 6 seconds but no water
can you pull the unit out away from the wall .
remove the water line in the rear of the unit where it goes into the rear of the freezer and then cycle the icemaker again .
put the end of the fill line into a bucket !
ok so then the issue is with that fill tube in the wall being restricted .
you will need to clear the blockage with the screwdriver as mentioned before.
if you have a baster you can squirt hot water into the back till it comes out into the freezer.
No problem Glad to assist you .
Thank you .