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Our side-by-side has been collecting frost below the freezer

 

Customer Question

Our side-by-side has been collecting frost below the freezer compartment for several months, the layer getting thicker. Food is staying frozen, but I know that is not normal. What can we do to alleviate the problem?

 

Optional Information:
Brand: GE
Type of Appliance: Refrigerator

Already Tried:
Nothing

Submitted: 372 days and 18 hours ago.
Category: Appliance
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  Appliance-Service replied372 days and 18 hours ago.


Appliance-Service :

Hello

Appliance-Service :

Thank you for using Just Answer

Do you have the model # XX the refrigerator ?

Appliance-Service :

This should be on a sticker inside the refrigerator section.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 94.6 %
Accepts: 318
Answered: 5/13/2012

Experience: Certified Appliance Repair Technician. Parts Specialist.

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