Our side-by-side has been collecting frost below the freezer compartment for several months, the layer getting thicker. Food is staying frozen, but I know that is not normal. What can we do to alleviate the problem?
Type of Appliance: Refrigerator
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Do you have the model # XX the refrigerator ?
This should be on a sticker inside the refrigerator section.
Certified Appliance Repair Technician. Parts Specialist.