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SHE47 - not getting water on its own. I put 1 gal of water

 
MASTERTECH's Avatar
  • Answered by:MASTERTECH
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Customer Question

SHE47 - not getting water on its own. I put 1 gal of water in dw and it works fine.

 

Optional Information:
Brand: SHE47
Type of Appliance: Dishwasher

Already Tried:
I cleaned out the drain but it was never an issue of not draining anyways. I added 1 gal of hot water and started dw....its working.

Submitted: 361 days ago.
Category: Appliance
Value: CA$38
Status: CLOSED
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Expert:  MASTERTECH replied 361 days ago.

Welcome to Just Answer..If the Dishwasher has not filled on its own..Then either the water entering the unit is not hot enough (Dishwasher has sensors If the incoming water is not hot enough the washer will not begin to fill..First run the water at the sink for a few minutes..See if the unit will fill on its own..If not then you have a problem with the water valve fill valve..Test power to the valve..Also make sure the valve is not clogged with debris at the water supply hook up..Remove the front bottom panel..Then locate the water supply hose to the valve..The washer will run once water is manually filled into the bottom of the washer..As there is a different pump for the draining and the wash cycle.

Customer replied 361 days ago.

It is getting hot water. The SS supply line is very warm to the touch.

We live on a farm....well water.....could very well be a buildup of mineral depost....is there a screen at the fill valve that could clog up?

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Expert:  MASTERTECH replied 361 days ago.

Thats great then you wil not have to worry about the water temperature...First remove the bottom panel..Feel the hose to the water valve at the water valve..Yes you can remove the line at the valve and check for sediment which would block the valve..You can also test for power to the valve ..This will obviously tell you if you are in fact getting power from the control board to the valve...This would need to be done with a simple test meter.

Customer replied 361 days ago.

Where do I test power to the valve? Do I need to remove the dishwasher to do this?

Where the water supply hose mounts to the frount is a number of screws....should I remove these screws do get access to clean out the valve?

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Expert:  MASTERTECH replied 360 days and 23 hours ago.

Unfortunately this unit is difficult to work on with it still installed in the cabinet..It will have to be removed from the cabinet..You are testing power for voltage at the two leads to the water valve.

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Expert:  MASTERTECH replied 360 days and 23 hours ago.

Once you locate the two wires leading to the valve..Remove the wires..Set the dishwasher to start..Then test the wiring from the control board for voltage at the two wires you removed..If you have voltage..This means the water valve is faulty..Good Luck on your repair..Also please remember to Rate /Submit on my answer to you for my time helping you today..Thanks Bob

Customer replied 360 days and 23 hours ago.

ok I removed the inlet valve. Pulled the screen and it is very clean....a few particles put clean.

How do I test the valve....just put 120V power to it and see if it moves???

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Expert:  MASTERTECH replied 360 days and 23 hours ago.

You can do that yes..Once you do that with the water on you should get water if the valve is good..

Customer replied 360 days and 22 hours ago.

There is power coming to the valve. I took the valve and put power to it.....it just humms.

I filled up the inlet water side with water and turned it on to see if if would let the water through.....nothing....it just humms.

Are these proper tests to ensure the power valve is not working?

Are there any other tests to do to ensure this?

Accepted Answer

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Expert:  MASTERTECH replied 360 days and 22 hours ago.

That will do it..If it hums and no water comes out with the water turned on..Then your water valve is either clogged or faulty.Sounds like you have your problem solved..Thanks Bob

Expert TypeHome Appliance Tech
Category: Appliance
Pos. Feedback: 96.6 %
Accepts: 6896
Answered: 5/12/2012

Experience: 23 Years Major Appliance Repair

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