My washing machine fills up and water does not turn off. It gets stuck on cycle and knob will not go to next.
Type of Appliance: Washer
Hello, and thank you for using this service. I'll be helping you with your problem today.So the water won't go off... does that mean that if you let it continue to run it will start to flood your house?And do you have a model number so that I can better assist you?
Yes the water did continue to run all over the floor.
We cannot find a model number but have owners manual with following numbers on it
Only number found on back of machine is 143B90568P001
OK so this means that either the pressure switch hose between the tub and the pressure switch became disconnected for some reason, or the pressure switch has failed and will need to be replaced. The exact model should be located on a sticker under the lid somewhere and you'll need it to order the correct pressure switch should you need it.To check the pressure switch hose, fill the washer up half full with water. Then remove the screws going into the top of the control panel and remove the control panel so you can see the switches inside. There is one switch with a small rubber hose connected to it. Make sure at this point you have the washer unplugged, then disconnect the rubber hose and blow through it to make sure it's clear and air bubbles up in the tub. If so, reconnect the pressure switch, plug the washer back in, and drain the water out. Try the washer again and see if it stops filling. If not, then that pressure switch needs to be ordered and replaced.
7+ years being an appliance technician with factory training