How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My Ge oven, a trivection, has power to all four burners but

Resolved Question:

My Ge oven, a trivection, has power to all four burners but the control panel is completely blank....as if there is no power to the panel.and therefore I cannot use the oven???
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.
Good morning . can you get me the full model number ?
Customer: replied 4 years ago.

Model JS998Soh1ss

Serial TF2 765530

Expert:  Bryan replied 4 years ago.
okay when you push the buttons to set the bake or broils does the control beep like its working but you just have no digital readout at all ?
Customer: replied 4 years ago.

Bryan

There is no response whatsoever from any control panel button when pressed.

Expert:  Bryan replied 4 years ago.

Oh, thats not good, it means the main control power board has failed. these are very difficult to work on and should be tested for power in and out of the board before replacing, they are also expensive. around $300.00, if you do not have electrical testing experience you may want to call for service. it would be better to pay someone to check the power then to just start replacing parts. if you have experience test the board for power. if it get power in but isn't sending power to the other controls then replace the power board. heres a link to the part. http://www.searspartsdirect.com/partsdirect/part-number/WB27T10551/0022/364?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=WB27T10551 its number 407 on this diagram.

Bryan and 2 other Appliance Specialists are ready to help you