We have a rental apartment in San Fracisco with your built in oven in it. The tenant turned on the oven cleaner to clean the oven. We now cannot open the oven door. We have checked all circuit breakers leading to the oven. Is there a breaker on the oven itself that needs to be reset. The clock on the oven is not on. Any ideas, can you help.
Type of Appliance: Oven & Range
I have an Ikea model #IBS550P built in oven that
Checked to see that all circuit breakers leading to the oven are on. They are.
Hello, and thank you for using this service. I'll be helping you with your problem today.This means that the oven overheated so the oven locked the door for safety reasons and locked the door---then the heat blew the thermal fuse behind the control panel or possibly the display control board itself shorted out from the heat. Either way the door will need to be opened, then the 2 screws going into the left and right side trim unscrewed. They are located near the bottom just on the inside of the trim. Since you're oven door is locked shut, you'll need to manually open the door. It's not easy to manually unlock the door. You'll need to use a coat hanger and pull the latch assembly from RIGHT to LEFT by slipping it down between the door and the oven frame at the top. Force the latch over to the left and open the door, then you can access the screws going to the oven trim.Remove both screws and the trim will pull out at the bottom and then straight down. That will expose 2 screws going into the control panel from the right and left side. Remove these screws and the control panel will pull off. There is a thermal fuse inside of a clear plastic shroud just behind the control board (one side of the fuse actually connects to the board itself and the other side connects to a wire). If this part doesn't have continuity then it needs to be replaced. If it does have continuity then replace the display control board because it's just shorted.
This was the first time the auto cleaning function was used. This outcome certainly looks to me like a defect in the oven. Is this a common problem with these ovens?
it's a really common problem actually. It's usually not a defect, but poor installation. If the cabinet cavity is really tight and doesn't meet the required space between the side walls and back panel, then it tends to overheat quicker. Also, if you live in a higher altitude that can affect how well the oven cools as well. The best solution is to just change the clean cycle time from the 3:30 that is preset, to 2:30 so that it won't trigger the fuse as easily.
7+ years being an appliance technician with factory training