Recent Feedback
LG TROMM Washer... was in rinse/spin cycle and acting funny. Like something was trying to make it stop spinning and it ended up clunking around, but then would appear to spin normal, but then get stuck on something again and end up shaking a bit and making a horrible noise. (Not a balance issue - this was a light load and not the same noises/shaking you get from that)... and went back after it was done... and now it won't turn on. I have already checked all the normal stuff, power, outlet, plug, breaker... nothing related to external power... any ideas? Is it something I can fix myself?
Optional Information: Brand: LG Type of Appliance: Washer Already Tried: See my question... I put all the detail.
Hello, and thank you for using this service. I'll be helping you with your problem today.If you spin the tub by hand really fast, does it spin completely smooth?
I'll check. Hang on. :)
ok, let me know.
It is smooth... but does not response like it did before. Before you could spin it very easily and it was like kick starting an engine - it turned itself on when it spun fast enough. Now, I manually spin it hard and it will only turn about quarter turn and it halts... hard to move around even though it is smooth movement. I forced it back and forth and that movement is smooth as well and has no effect on the spin.
OK, unplug the washer and try it again. Does it spin any different?
I actually tried that while I was just there... and it had no affect on it. Tried different outlet... doesn't matter.
ok so it sounds like you have a problem with the bearing or possibly something wrapped around the shaft behind the tub. That's about the only thing that can cause resistance when spinning the basket when it's not plugged in. This is going to be quite a major fix and you'll need to uninstall the entire tub, remove it, split it open, and take out the inner basket to see what might be stuck causing this problem or if the bearings are bad the the rear drum will need to be replaced.
How much would that run me -- and would a service or a handy guy be a better way to go? (never had to service an appliance in my life... I can just remember my Mom doing it)
I'm not sure a handy man would be able to take the washer apart to the extent that it needs to be taken apart. The cost to just take this unit apart and see exactly what's going on would be about $300 in labor and trip, plus parts. It would take the better part of half a day to disassemble the machine correctly.
Experience: 7+ years being an appliance technician with factory training