How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Whirlpool side by side refrigerator/freezer. The

Resolved Question:

I have a Whirlpool side by side refrigerator/freezer. The freezer door has been rusting on the outside for the past 6 months or so, and I'm wondering about the cause. The model # XXXXX XXXXX the serial # XXXXX XXXXX and the mfg date is 09/97. If I need to have a technician take a look, please send me a local telephone number for the Wilmette, IL 60091 area. Thanks. XXXXX
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Where exactly are you seeing the rust? Are there small spots all over the face? Is the bottom of the door rusting? Just under the dispenser? ect..

Expert:  Bryan replied 5 years ago.
Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

this is caused when they paint the appliance door they didn't clean the surface sufficiently which allowed the paint to lift and separate from the metal , thus allowing moisture to rust the surface, the only way to repair this would be replace the door. heres a number of an appliance repair company that covers your area.(NNN) NNN-NNNN Northshore Appliance Repair. they cove Whirlpool Appliances, thanks , Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and other Appliance Specialists are ready to help you