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I just bought a new house and I have a Kenmore Elite stove. For

 
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  • Answered by:Mike
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Customer Question

I just bought a new house and I have a Kenmore Elite stove.

For the first few times cooking it's been taking an hour at least to preheat to 375. I should note that I also smell gas during the first 10-15 minutes of the preheat. I had the gas company out today and they said two things.

The first thing they said was they couldn't test the gas there because they couldn't get any after 5 minutes, and they said the igniter is bad.
Then they said I have a leak I need to address.

My question is, does the leak mean that was the issue, and the stove is okay? Or do the leak and stove both need to be addressed?

 

Optional Information:
Brand: Kenmore Elite
Type of Appliance: Stove

Submitted: 406 days and 16 hours ago.
Category: Appliance
Value: $23
Status: CLOSED

Accepted Answer

Picture
Expert:  Mike replied406 days and 16 hours ago.

Hi my name isXXXXX will be assisting you with this problem.Please allow me some time to do research and type a response to each of your posts.

Hello, Actually what is going on here is the igniter is bad, The igniter has to get to a point where it is drawing 3.2 amps before the gas valve will open, If the igniter is old it may be drawing the correct amps but because of age is not getting hot enough strait away in order for the gas to ignite, this is why you are smelling gas before the gas ignites. In this case replace the igniter and you will be all set.

If you are smalling gas while the unit is not in operation there is a gas leak which will need to be sealed.

Please remember after accepting you can come back at any time for additional assistance if needed.

Thanks

Mike

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 96.2 %
Accepts: 8432
Answered: 5/8/2012

Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.

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Customer replied406 days and 16 hours ago.

Got it. Thanks.
And replacing the igniter seems to be pretty easy, right?

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Expert:  Mike replied406 days and 16 hours ago.

Yes take the floor out of the oven, you will see the igniter, 2 screws and some wires and your all set :)

Thanks!

 
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