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my kenmore electric dryer will not stay on when the start button

 
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  • Answered by:appliance doctor
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Customer Question

my kenmore electric dryer will not stay on when the start button is pushed

 

Optional Information:
Brand: kenmore
Type of Appliance: Dryer

Already Tried:
checked dryer vent

Submitted: 346 days and 4 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
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Expert:  appliance doctor replied 346 days and 4 hours ago.

Hi Im John I will help you with the dryer problem .

With the button pushed in and the motor going can you feel heat ?

Send me the model number just the numbers after the 110 please.

Customer replied 346 days and 4 hours ago.

63942100 can't feel heat

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Expert:  appliance doctor replied 346 days and 4 hours ago.

Will the dryer stop as soon as the start button is let go ?

Customer replied 346 days and 4 hours ago.

yes

Accepted Answer

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Expert:  appliance doctor replied 346 days and 4 hours ago.

The model has this Micro - computer that will cause the problem.

Replace the Micro - computer it should fix the problem

http://www.partselect.ca/PS1957099-Whirlpool-W10116565-Electronic-Control-Board.htm?SourceCode=7&SearchTerm=11063942100&ModelNum=11063942100

 

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.4 %
Accepts: 13300
Answered: 5/8/2012

Experience: Business owner for over 43 years in the appliance repair field

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