Amana front loading nd error. No owners manual to use as guide to fix. Please advise
Type of Appliance: Washer
Removed clothing and tried to run the spin cycle only. The door locked and I heard a low hum sound but received the ND error again and no spin or drain. I then yelled at my son and took a couple deep breaths, pulled the machine out a bit and made sure the hose was not kinked. It was fine. the machine was given to me by my dad in 2009 and he did not have the manual.
Hello and thank you for using this service. Can you get me the model number off the machine.
Ok this is a fairly common issue on that unit. What happens is a nickel gets caught in the drain port and typically flips back and forth sometimes letting the unit drain out some and most of the time it does not. Also there could be something jammed in the pump. You need to remove the back cover on the unit You should see the pump off to the left. You need to remove the hoses and check the pump ports and the internal impeller. Mainly the port that attached to the outer tub hose. You will either find something in it or the impeller to the pump will be broken off the motor shaft. Here is a link to the pump so you can see what it looks like. Note there will be a bit of water so get some towels or a shop vac ready. Also unplug the machine.CLICK HEREPlease read below before leaving
Over 15yrs experience with 10,000+ in home repairs.
Okay, Thank you so much! The back of the machine was somewhat difficult to get to for this lil ol lady, but I did it. Just as you warned, I got the outer hose off, and whoosh- the water gushed out. It was quite a spectacle and much too much for the three towels I had ready! I did not find any money or other obstructions. There is a small rubber flap, but it had no problem opening to let the water gush out. I put my finger in the port and did not feel anything. Next, I undid the hose on the other side of the pump, I quess we could call that the inside. A little water came out and I stuck my finger in and did not feel anything there either. About the same time I was poking around, I got a tremendously relentless Charlie horse. Once that subsided, I then blew into the hose that the water drains out of the pump from, just to make sure it was clear and it seems fine. I did not put the hoses back on yet because I am not sure what the impeller is or how to check it? What do you suggest my next step should be?
Leave the hoses off and put it in a drain spin mode. See if the pump turns on and runs. The impeller has to turn. You can feel inside and see if the impeller turns.The impeller may be broken off the shaft of the motor. There may be something inside the pump housing that you can not see, but I would turn it on and see if the pump turns. You may want to stuff a towel up the hose that goes to the outer tub. Also check that hose throughly and make sure it is clear.
Thank you for your patience! I apologize for my ignorance but I want to make sure I do this correctly. On the machine, I can choose either rinse and spin or spin only. When you refer to a drain spin mode, does that mean rinse and spin or spin only? Where is the impeller located? What does it look like? I am not sure what I am supposed to feel inside of to see if the impeller turns? Also I have not used this site before and I appreciate your time and will happily give you a tip but I will just do it on you last answer, is that okay? Thanks again and thank you for the link with the picture of the pump. Perhaps you could use it to point out what the impeller is and where it is located?Wishing you joy!Paula
Do the spin only mode. The pump should turn in and run. The impeller is located right inside the port that the outer tub hose hooks onto. Here is a video that will show you howe to take it apart and whatr the impeller looks like.CLICK HERE
You rock! That absolutely answered my question, and truly made my day! I love it when I learn something new and you made it an easy and enjoyable experience that has saved time, money and frustration. I wish you continued success!With joy, Paula
I am glad you got it, I repair them for a living and do this on the side. Thanks for using this service...you can always bookmark me and ask me a question direct in the future. Have a good week!