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okay if the machine will spin empty then the clutch is worn. these have pads in them similar to brake pads in a car, they wear and slip. you will need to order and replace the clutch assembly (not so bad to replace) heres a link to the clutch and a video that shows you how to replace it. http://www.repairclinic.com/PartDetail/Clutch-Assembly/285785/2670?modelNumber=ATW4475VQ0#repairHelpVideoTabs just click the blue link. this will take care of your issue, thanks and have a great day, Bryan