I have a W131 wall oven. Neither the broiler or oven will come on even though the convection fan, light and display do. I have already replaced the long thermostat thinking that might be the problem but this solution did not work.Any ideas?Martin
Brand: Jenn Air
Type of Appliance: Oven & Range
Replace the thermostat.
Hello, and thank you for using this service. I'll be helping you with your problem today.There is a high limit thermostat on the top or back of the oven that will cut the power to the unit. You will need to uninstall the entire oven and remove the top and back panel to look for this part. If it doesn't have continuity, then it needs to be replaced. Below is a link to the part you're looking for.CLICK HEREIf it happens to test good and the thermostat is new, then check to make sure the oven is getting 240 volts. If the oven only is getting 120 volts, everything will act like it's working, but it won't actually heat without 240 volts.
Thanks for getting back to me.
I'm wondering with regards XXXXX XXXXX high level thermostat. Does it just cut power to the elements that operate the oven and broiler if that particular thermostat is not working anymore or cut the power to the entire unit??
Also my unit has never been removed from the initial power source that it has been connected to for several years so I'm not sure if you are aware of any circumstances where the power would drop to 120 w from 240 w?
Please let me know on these two points.
The high limit thermostat only cuts power to all of the elements, it does not cut power to the entire unit---just the heat.And sometimes the breaker box will go bad or the junction wires where the power cord connects to the house or the oven will short out as the connections get old. That is generally why you'd only get 120 volts to the oven instead of 240 volts.
Thanks for the suggestion of this part, I will give it a try. I've heard that it could also be the bake / broil circuit board and wonder what your thoughts are on the probability of that? (Final question back....thanks)
It could, but it's unlikely if all functions have stopped heating. That would be the part you need to replace if the oven is getting 240 volts and the high limit thermostat checks good. It's the one part you can't really test.
7+ years being an appliance technician with factory training