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gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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My whirlpool gas oven wil not turn on

This answer was rated:

My whirlpool gas oven wil not turn on

gst85 :

good morning,my name is XXXXX XXXXX assist you with your problem.please remember to click ACCEPT if i have been helpful.

gst85 :

do you have the full model number?

Customer:

RBD305PDD14

gst85 :

thanks,im going to look at a diagram.i will try not to take up much of your time.

gst85 :

is it the bake or broil that wont heat up?

Customer:

The light comes on when the door opens but nothing else happens

Customer:

I guess I should say nothing else works

gst85 :

are you getting an error when you set the oven?

gst85 :

does the touchpad respond?

Customer:

Nope, it beeps when making entries but nothing is displayed...does not heat

gst85 :

ok so it seems that your oven control board has failed it will repsond but wont let you set the bake or broil.

gst85 :

about how old is this range?

Customer:

House built in 2005

gst85 :

ok you will need to replace the oven contrl board to fix your problem.what i am going to do is post the part number as well as a diagram just incase you are going to replace it yourself.

gst85 :

is your control panel white or black?

Customer:

black, is this something I should be able to repair

gst85 :

if you are a handy person you can replace it yourself.

gst85 :

www.partselect.com.this is all the info that you will need.

gst85 :

is there anything else that i can do for you?

Customer:

Do local stores like Lowes/Home Depot carry this part? I'm handy but how much do I have to take apart to R2 the part

gst85 :

you can get it at your local appliance parts dealer.you will have to remove the back access panel to unpug the connections to the control board,its not so much work.

gst85 :

unplug

Customer:

oven is built into cabinet, no access to repair panel

gst85 :

are you able to pull the range foward at all?

gst85 :

are you still with me?

gst85 :

im not sure if you have stepped away but i am still here if you have anyother questions.

Customer:

went looking for instructions on U-tube, going to try it

gst85 :

ok good luck to you.

gst85 :

is there anything else that ican help you with before i go?

Customer:

got the panel off is it the board on the left orright while facing the oven

gst85 :

it is the actual touchpad control.

Customer:

Also, any idea how much this part may cost

gst85 :

sure

gst85 :

just a sec

Customer:

How do I know if it is the actual control

gst85 :

$206,00

gst85 :

based on the disription of the problem that you have that is just going to be the problem

Customer:

I don't understand, are you saying the problem will be finding which control is bad

gst85 :

no the touch pad is going to be the problem

gst85 :

do you see the ribbon thats connected to the touchpad?

Customer:

I think i got it from here, thanks for your help!!!!!!!!!

gst85 :

your welcome.

gst85 :

have a great saturday.

gst85 :

please leave feedback.

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