How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Tech Larry Your Own Question

Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience:  Over 35 years of in home appliance repair and service
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

i have a bosch dishwasher that is stuck on the first cycle.

Resolved Question:

i have a bosch dishwasher that is stuck on the first cycle. How can i troubleshoot this problem?
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 2 years ago.

Appliance Tech Larry :

Hello I'm Larry and will use all my training and knowledge to help you so please stay on line with me until we finish ,, thanks

Appliance Tech Larry :

are you saying that when it starts, fills and wash it never go to next cycle?

Appliance Tech Larry :

may i have the model number please

Customer:

the cycle starts at 99 which i assume is minutes. it does not advance. i don't know the exact minutes for all the cycles but 99 appears on several cycles but i believe they should be different. the last cycle which is 9 minutes works. the one immediately above it works also.

Appliance Tech Larry :

may i have the model number from the sticker inside the door please

Customer:

sure. can i go to a computer next to it and continue the chat?

Appliance Tech Larry :

sure ,, you should be able to ,, i will change this over to Q&A so you can pick it up

Expert:  Appliance Tech Larry replied 2 years ago.
What Happens Now?

Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.

Come back to this page at any time to see additional information from your Expert.  You will also receive an email when your question is updated.  If you want to send a message to your Expert, use the box below.

If you have already received a satisfactory answer to your question, click the Accept button above.  Experts are credited for each accepted answer they provide.
Expert:  Appliance Tech Larry replied 2 years ago.
just let me know when you get it ,, thanks
Expert:  Appliance Tech Larry replied 2 years ago.
did you find it?
Customer: replied 2 years ago.
SHI6805UC
Expert:  Appliance Tech Larry replied 2 years ago.
the control board will have to be replaced, the part number is 266746 and you can get it at a local appliance parts dealer near you
Customer: replied 2 years ago.
IS THERE A TEST I CAN PERFORM ON THE BOARD TO BE CERTAIN IT IS NOT FUNCTIONING CORRECTLY?
Expert:  Appliance Tech Larry replied 2 years ago.
you cant test this board but i am 100% sure of this
Expert:  Appliance Tech Larry replied 2 years ago.
i am about to log off for the day so do you have any other questions for me before i go
Customer: replied 2 years ago.
Larry,

Sorry for the delay. I was off island. Before I go and buy a board, I'd like to know how you arrived at the conclusion that the board is bad. The reason I ask this is that I don't want to purchase something only to find out that it doesn't solve the problem. Thank you.
Expert:  Appliance Tech Larry replied 2 years ago.
the board is what makes it could down and your dose not, its like the old style timer what when the motor on the timer goes out it will not advance
Customer: replied 2 years ago.
the two lowest cycles work: rinse, which is approximately 9 minutes and the next up from that. Is this information relavant? Let me now and I'll be satisfied. Thanks again.
Expert:  Appliance Tech Larry replied 2 years ago.
sorry but my answer is still the same, wish i could tell you something that would be cheaper and easier but i cant ,, thanks
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience: Over 35 years of in home appliance repair and service
Appliance Tech Larry and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.