I have a GE upright cloths washer that is making a loud metal clanking noise when it first goes into spin cycle. All other cycles do fine. The noise stops after about 2 to 3 minutes and it will complete the spin cycle. My thought is that the transmission/brake assembly or the clutch is the culprit, but would like to get an experts opinion.
Type of Appliance: Washer
Inspected the underside, it sounded like something was loose and hitting metal as it was turning. Nothing appears to be loose or striking one another
Welcome to Just Answer..Do you have a complete model number Please..? Thanks Bob
The model number is XXXXX
Good model number...Please standby..Thanks Bob
If you have not removed the front panel..Do so by taking a putty knife ..Lift up on tabs #373 Run the washer and first check and make sure the drain pump is not making the sound..Each time the washer goes into the spin cycle the drain pump is running..Let me know what you come up with..Thanks Bob
Hi Bob,I removed the front panel, and tried again.You can see the motor making a visible flash as it attempts to engage something.It appears to make the clunk once a revolution of the transmission.The water seems to drain OK.After a bit it stops making the noise and spins out the water.
If the clunking is coming from the transmission than obviously the transmission is faulty.Next i would remove the belt from the motor at the pulley under neath..Set the washer to the spin cycle..See if the clunk sound is present..Also Can you tell if the sound is coming from underneath or above at the agitator..? There is a coupling that fails on this unit..It can be causing the sound you are hearing..It is Part#310
23 Years Major Appliance Repair
Thanks Bob,I cannot really tell exactly where the noise originates. It is so loud it hides its origin.It will be tomorrow before I can pull the unit apart or even really get at it as it is a tight fit where it is located. The belt idea will help and I can disassemble and check on Part#310 if removing the belt stops the sound?Will the coupling be broken or just worn?Is there anything I can inspect on the transmission to help determine if it is bad?Does the motor send a signal to the transmission to engage?Can we pick this up tomorrow, or do I need to accept now as you have already given me several things to try?