Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi my name isXXXXX will try and help you with your issue.
I had one of these on friday but when the ice maker was suppose to fill water was coming from the dispenser instead
I directed that person to check the valve to make sure it was connected correctly, I think it was hooked up wrong
Look at the water line for the ice maker and make sure it is connected to the brown/tan solenoid valve
This was the exact same valve also, this is somewhat complicated to hook up
Thanks, XXXXX XXXXX take lunch now and go and try that. I should be back in 1 hour. Danny
Ok let me know what you find
Ok thank you.
Tim, I checked it and I have the copper water going to the inlet. There are three white tubes 2 the same size. I took a picture can I send it to you? Here is where they are hooked up, the one to the ice maker is coming out of the back and the other smaller tube is going into the brown soleniod. I can email the picture or send it to you by phone. It looks right to me, but I might have them hooked up backwards. With this new inlet valve I have connectors that just push in, how do you pull them out?
Yes you can send a picture use the paperclip icon just above the chat window
It does sound like you have the 2 smaller plastic tubes hooked up wrong
I'll attach now.
the color that goes around the tyubing and is connected top the valve is the release, you push the tube in and at the same time that little color to release
It's a compression fitting so push in on the tube and the colar when the colar is pushed in all the way the tubing slides right out
make sure that you have the water turned off
the ice maker tube should be hooked up to the brown/tan valve
To attach the picture press the image next to the url space or top line
I think I got it sent
Ok i don't see it
I will try again. It came up on the screen and I sent it.
ok yes try it again
If that does not work i will switch to Q and A sometimes it works better on that system
I got this time let me check it out
I can't see what tube goes were though
The bottom left underneath is the one that goes into the underside of the fridge. The one that is coming straight out is the icemaker one.
I don't know why they have to make these valves so complicated and to make matters worse whirlpool does not have nor supply a water tube diagram
Ok switch those 2 tubes
I will switch the two around when I get home
the water fill valve and the ice maker fill valve are side by side
so switching those 2 should solve the issue
OK I will do that. Thanks!
Your welcome, if you need any further assistance just let me know, please remember to press the accept button and leave a comment, thank you and have a great day
Will do ! Thanks again.
Tim, it worked! However, it seems like it is taking forever to make ice. I started making ice at about 5 last night and it's not even close to full. It's taking over an hour to make one tray. Any thoughts?
An hour to make one tray, is as fast as it goes
you may be able to speed it up by turning the temperature colder in the freezer
Anything else for you?
Please remember to press the accept button and leave a comment.
No I think you have solved everything. Except my wife broke the dishwasher lastnight and I had to get a part for that. When it rains it pours! Thanks for all your help!
Your welcome, have a great day