Hi my name isXXXXX will try and help you.
No the convection fan should only operate when the convection feature is selected.
I may be able to locate a manual that you can download but I will need the complete model number of the unit.
Where do I find that?
That should be found on the unit, either on the side or bottom, open the door or doors and look inside for a tag.
You may also want to check the actually baking temperature with an oven thermometer
When you check the temperature allow 30 minutes for the thermometer to adjust, those thermometers are slow acting
Model number is XXXXX
Serial number is XXXXX
Ok thank you let me check and i will be right back
Ok i found the manual I will direct you to the website were you can download it in pdf format
copy and paste this link and see if it works
Here is the basic website and you can type in the model number a
nd go from there, make sure you get the manual.
Got it. Thanks. This is very helpful.
Your welcome, if the temperature is off look in the section on adjusting oven calibration
Let me know if you need any further assistance, please remember to press the accept button and leave a comment, thank you and have a great day.